I went through PayPal to complain about this company (I found it humorous they are labeled as an "electronics" company in their website). They had this email address linked to the transaction: myhahacloth@gmail.com I hope it helps, but I can tell you it won't. I sent about 30 emails and 4 messages through their website contact page and got nothing but the runaround. The reps either repeated themselves or basically blocked progress. They are actually overseas and will tell you to keep the item and will only partially refund the product cost. They said they will refund all my money if I returned the item to them, but the shipping was going to be more money, and they wouldn't add that to the refund. JUST NOT WORTH IT. Too much work on the customers part for nothing in return.

Say goodbye to any refund because this company is a fraud. Someone needs to investigate them!