• Zoyne

Overview

Zoyne has a rating of 1.2 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoyne most frequently mention customer service, poor quality, and credit card problems. Zoyne ranks 2187th among Women's Clothing sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Not this fraudulent company, my credit card company is!
  • There is no customer service phone number to call only an email to customer support.
How would you rate Zoyne?
Top Positive Review

“Extraordinary”

ron v.
6/30/19

From a guys point of view - disappointing to see all 1 STAR reviews. The line of clothing, for one-site may be the most interesting I've seen. Aside from being sexy, how classy casual the are - kinda like a past housing show - Shabby Chic. I'd like to purchase just to see my wife in them - unfortunately the reviews STOPPED that immediately - oh well.

Top Critical Review

“Crooks! Do Not Oder from this site!”

Denise S.
7/31/20

Their website pictures of clothing are not at all what I received. I was Ripped off! First, I placed the order early March and received half of the items in late June. I tried to get a credit sending numerous emails but the email address they provided was bogus so all my emails were returned back to sender. I read the sizes and what I received would fit a 5 year old. The quality was beyond bad! These people should be wearing masks... CROOKS!]

Reviews (46)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card company (4) customer service (6)
Thumbnail of user denises621
1 review
0 helpful votes
July 31st, 2020

Their website pictures of clothing are not at all what I received. I was Ripped off! First, I placed the order early March and received half of the items in late June. I tried to get a credit sending numerous emails but the email address they provided was bogus so all my emails were returned back to sender. I read the sizes and what I received would fit a 5 year old. The quality was beyond bad! These people should be wearing masks... CROOKS!]

Thumbnail of user juliag196
1 review
0 helpful votes
June 16th, 2020

My issue has been going on for now 5 months. I received some product, but is not anything like it shows. I was told the other stuff was out of stock. So I requested something else. Still no product. I asked for a refund. I did receive an email that it will take 5 to 7 days and I would receive an email once it has been done... Nope not done. Make a complaint with the Better Business Bureau. Big hassle, junking product too

Thumbnail of user nikkib162
1 review
1 helpful vote
September 1st, 2020

Where do I begin? The quality of their knock off items (no you will not get what you see in the photos) are a complete joke. They should be mortified. Humiliated. And disgusted with themselves. They are impossible to reach to issue a refund so I guess disputing it is the only option. I promise you, when I say If I saw the one item I received (out of 9 that i ordered) on a rack with a FREE sign- id use it as emergency TP. Zoyne, whreres my 190$ you robbed me of?

Thumbnail of user ronv60
1 review
8 helpful votes
June 30th, 2019

From a guys point of view - disappointing to see all 1 STAR reviews. The line of clothing, for one-site may be the most interesting I've seen. Aside from being sexy, how classy casual the are - kinda like a past housing show - Shabby Chic. I'd like to purchase just to see my wife in them - unfortunately the reviews STOPPED that immediately - oh well.

Thumbnail of user charlesh1040
Charles H.
1 review
1 helpful vote
April 12th, 2020

I did but I ordered anyway. What a mistake. I ordered 3 weeks ago and my order still can't be tracked. All I receive when I inquire is a lame reply that they are in contact with their colleagues to fix the issue. That's 7 replies all the same. Save your money and purchase from a reliable source.

Thumbnail of user tamyt3
1 review
3 helpful votes
January 8th, 2020

I will never order from this site again. I placed my order in October 2019 & still haven't received my items. After constantly emailing them the CS rep finally responded & say the items show delivered 12/24/2019. What postal service delivers on Christmas Eve? In my opinion they have just ripped me off $84.00. They are not even trying to offer a resolution.

Thumbnail of user shawntayw2
1 review
4 helpful votes
January 25th, 2020

I have order $108 worth of items from this company back in 11/4/2019. I only received 2 items that arrived mid December. One of the items was not stitched correctly so it had 2 huge gaps in the shirt that would show bra area. I have tried numerous times to reach company, no response. They don't respond to emails. I want a refund. No one answers emails or responds!

Thumbnail of user nicolet283
1 review
3 helpful votes
February 5th, 2020

I placed an order months ago and received nothing in return. I cannot contact them through their website and there is no phone number. Total scam.

Thumbnail of user jacie4
1 review
4 helpful votes
March 11th, 2020

First never got my confirmation email which made me mad. Second cancelled my order in less than 24 hours like they said never got a email that they confirmed my cancellation. Third they duplicated it and they keep saying you have the wrong email or password. I want my money back never ordering from here again!

Thumbnail of user jenniferw1038
1 review
0 helpful votes
July 2nd, 2020

This company charged me hundreds and never sent product. They have not refunded me either. When I try to contact them the emails bounce back. FRAUD!

Thumbnail of user brandin18
1 review
0 helpful votes
May 2nd, 2020

I ordered a pay of shoes for MY WEDDING March 29th! My wedding is May 9th, I was charged for my shoes, still have not received them. So I asked them to cancel my order and give my money back and they responded to me that they were shipped out April 8th... but yet I still have not received them. I'm incredibly dissatisfied with this company and the way they have handled this situation. I would not recommend this site to anyone.

Thumbnail of user tomh998
1 review
0 helpful votes
May 13th, 2020

Terrible customer service. 8 weeks and no order delivery. I email customer service and I get the same message. I can't even track my package because it's not in the system.
Do not order from this company. Save your money and frustration.
ZOYNE IS A RIP OFF

Thumbnail of user ellenr167
1 review
0 helpful votes
August 14th, 2020

They have poor quality products and they are nearly impossible to reach when you need a refund. HORRIBLE products, even worse Customer Service. DON'T BUY INTO THEIR FLUFFY PICTURES LIKE I DID. AVOID THEM AT ALL COST!

Thumbnail of user danitraw1
1 review
0 helpful votes
June 13th, 2020

So I ordered this dress in April and it did not come to me until June. I ordered it for my mother for mother's day. One that dress looks nothing like the picture the picture shows the dress to be cotton and more flowy the dress I received looks more silk and even the color looks a little off compared to the picture I looked at the reviews and the reviews had four stars. But when I tried to write a review and post it I noticed that my review was not on there website so I'm thinking when they get bad reviews they remove it or don't post it. The 10 reviews is on there that are all good I'm sure our from workers are people that work there because this website is trash. As you can see I have a picture to prove two different types of dresses two different types of colors two different types of material. And they do not refund your money

Thumbnail of user jennyk237
1 review
0 helpful votes
May 23rd, 2020

Sent back two shirts never received the money back on the returns. I sent the receipt for
Ups that it was delivered and I am still out over 40 plus shipping. Do not order from this company.

Thumbnail of user sueg246
1 review
0 helpful votes
June 17th, 2020

I ordered a $20 dress. I paid $15 for shipping. I was told it was shipped on June 1st. I haven't received and it is now June 17th. I e-mailed their customer service e-mail and it came back undeliverable. The tracking number on their shipping notice does not work. I finally was able to submit a "ticket". The response to that is they would reply in 1-2 business days. It is now 4 business days. I will call my credit card company to dispute. Please avoid them. I, in the meantime, received myriad e-mails with enticing looking clothes and 'sales" but I would NEVER order anything from them again.

Thumbnail of user suzannea96
1 review
0 helpful votes
May 7th, 2020

The products are nothing like the pictures, very far off, this is scam business. Even after return, you won't get you money back.

Thumbnail of user kellyn118
1 review
4 helpful votes
December 14th, 2019

I have been emailing them for the past 3 weeks and they keep asking me what I want them to do. Do Not Order from here it is a scam website. Clothes are of the worst quality! I should have done some due diligence before buying!

Thumbnail of user wendyb319
1 review
13 helpful votes
July 25th, 2019

Dresses are garbage and no way of getting refund or talking to anyone. I have filed a dispute with my credit card, does anyone know what country this is from so I can file with the better business bureau?

Thumbnail of user danielleb173
2 reviews
7 helpful votes
November 1st, 2019

I ordered a few knickknacks to never receive them. Emailed to inquire about my items. Emailed me back a specific date weeks if not a month prior to that my package had supposedly been delivered. Emailed again that I never received any package that day and asked what my next step should be... never received a return response note my package. When you order from this company, you are basically just giving them your money for nothing in return. It is not a business, it is indeed a scam... wholeheartedly.

Thumbnail of user tammieh16
1 review
14 helpful votes
June 7th, 2019

Omg. I pray you read the reviews before ordering from this sight! They took my money! Cant return any thing either! They will get your money! Poor poor poor quality! Nothing as pictured! The clothing is from the all the same material. Like a cheap shower liner fro
The dollar store!

Thumbnail of user lavencial
1 review
13 helpful votes
July 16th, 2019

Please do not order anything from this site. It's a scam and the clothes are knock offs from the pictures that they post. They pictures are not theirs! Items are very bad quality and just plan garbage! Please save your money and do not look at this site. If it looks to good to be true, then it's probable a FAKE!

Thumbnail of user lindab1314
1 review
5 helpful votes
September 5th, 2019

This company is garbage I ordered from them took my money and I have no order, I have emailed over 20 times get no response, I have put a dispute in with Paypal this is crap!

Thumbnail of user co29
1 review
10 helpful votes
June 10th, 2019

This site is horrible! The items as advertised are not the same ones shipped to you. The clothing stinks and then if you try to return the items the customer service gives you a hard time and keeps asking you over and over to email pictures of the items and what was wrong with them, etc. save yourself the headache and do not order from this site.

Thumbnail of user suet135
1 review
10 helpful votes
June 9th, 2019

This company should be investigated! My Bank of America just sent me an online message regarding my disputing Zoynes charges, saying BOA could not resolve the credit issue with the company, so Bank of America is giving me a permanent credit! Not this fraudulent company, my credit card company is! How can this be accepted and legal. The emails they sent were so ridiculously written! I believe that's a scam too! I have never run across a company like this and something should be done about their illegal tactics. It's just plain unbelievable!

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