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Zoosk Questions & Answers

4,722 reviews
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Here’s what consumers have asked with answers from Zoosk staff and previous consumers.

123 questions answered
33% answered in 1 day
Question:

I bought coins and still am unable to send a message. i'm getting frustrated trying to figure out how thebnsite works.

Question:

I want my refund! you are frauds! i was charged 99$ for 6 months and asked to cancel after 5 days. i want my refund to my visa. i will report you to the rcmp fraud. discusting!

Question:

When i look at whos viewed me does that mean that im viewing them again

Question:

Further more... zoosk is not bad. i like it the best actually... and i have tried many of the dating sites at one time or another. i like their messaging system and their notification system etc etc... its not perfect for sure... but better than the rest.

Question:

I get notification that someone wants to chat. i send them a messaging and get no response. this has happened too frequently to be people changing their mind. so how do i get my money back

Answer:

They're all right, you do have to pay for that feature. Zoosk charges for everything!

By Julie P.
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Question:

Answer:

You can gather cons by playing their carousel, to a max of 40 a day. The carousel is pretty much useless because you can only see a photo and nothing more. You acknowledge your attraction and you can see her profile if she feels the same as you. You can unlock matched profiles with 30 coins. Usually the matches are ridiculously far away. If I worked for minimum wage at he local department store, these matches could be useful, but with a career, 30 miles is my limit, sorry.

By Norm T.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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