Zoosk Questions & Answers

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Here’s what consumers have asked with answers from Zoosk staff and previous consumers.

123 questions answered
33% answered in 1 day
Question:

What does it mean when it says you passed on someone?

Answer:

Not interested or no connection after meeting them in person

By RAQUEL M.
Question:

Can i pay for a 1 month trial with out auto renew?

Answer:

NO! I tied it and it automatically renew.

By Sam L.
Question:

Whats up with non members

Answer:

I've tried to put in my profile I'm not signed up yet. Zoosk deletes this comment every time. I had to call to get an answer. They do NOT allow you to comment on your membership status. Seems pretty scammy to me.

By Sam J.
Question:

If someone views my profile, is that real or just marketing? please be honest.

Answer:

If you browse profile just by pictures without going to any details, the face automatically become a viewed one, how strange? If a alien come up, it will reply to you as you viewing "it". Ohou Ohou hou!

By madou r.
Question:

Why do i have to pay coins while chatting with someone after paying for a membership it is not fair

Answer:

All about ripping you off mate!

By Robert L.
Question:

Answer:

The non paying member cannot read your messages... they know you sent a message but cant open it nor reply. Bit they can look at you in like carousel, but cant see your whole profile

By Jacqueline K.
Question:

Yes they take money out of my bank and i need a refund

Answer:

You have to go into your settings and cancel your account or they will keep charging you

By Jacqueline K.
Question:

How do i remove my photo and extinguish my profile? this is a bad website.

Answer:

Go on to the on through your email if you can. Then press on settings at the top right hand corned a drop down bar will apear. Sellect dactive my account and then they will ask you questions you must tick something in like Its to expenceive, next box it was to difficult to use tick. Then it is done. They then say are you sure you want to deactivate your account you press yes you still want to and job done.

By ZYNA H.
Question:

Do you have to pay an activation fee on top of membership fee?

Answer:

All sorts of extra payments are required including buying coins! Even after you subscribe.

By Jeff S.
Question:

Whats the definition of someone showing up in my view file? did someone just browse by my? or does it mean they clicked on my file. reason i ask is sometimes ill send a chat message and they don't respond but yey it seems they show up on my view log all day long. please help thanks

Answer:

Zoosk seems to have shown someone to have viewed you even if they scroll by your profile in their feed. It's pretty annoying because it's not like they've really clicked on your profile and read about you. One of many crappy features of Zoosk, like charging you to talk to mutual matches that have expressed interest in each, even when one or both are paying members.

By Chris P.

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