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asked by Nancy F. on 11/21/20
They do not issue refunds until you return your items to China and someone in the factory accepts them. They do offer prepaid shipping or reimbursements for shipping returned items back to China.
You need to contact them quickly. Then they offer you 15% back. Or warn you that you pay to return and will have custom and other expensive costs to get it back to the heart of China
You can learn more about return policy here: https :// zolucky. Com/information/Returns%20%26%20Exchanges
Get answers from the Zolucky staff and other customers.