asked byon 11/30/20
I ordered on October 2,2020 ( see my review under L. A.) and they refused to help. I just learned that you can dispute the charges but there's a time limit. The suggestion is that the company is waiting you out until you can't dispute the charges anymore and then there will be nothing you can do about it. I'll be looking into the Federal Trade Commission today.
Their customer service is as bad as the items you will receive... if you ever do. I had to wait almost 2 months for my order, and when I finally got it (incomplete) I was horrified at what I was sent. The sizes were wrong and the material was so thin you could see through it. Still waiting on my refund for the items never sent. If you get your order and it is as bad as mine was please file a complaint with the Federal Trade Commission... these types of companies from China need to be stopped... also... China is where you have to send your returns... also not stated on their fraudulent website.
You can track your order here https :// zolucky. Com/information/Shipping%20%26%20Delivery. If you are unable to check the status of your parcel, you can contact us (firstname.lastname@example.org) and we will get back to you soon.