I placed my order on 8/21/21 and the confirmation number was HB11E00467. I have also been charged by your company, I still have not recieved the dress

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I placed my order on 8/21/21 and the confirmation number was HB11E00467. I have also been charged by your company, I still have not recieved the dress

asked by Veena N. on 9/2/21

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Miss W. [Zolucky Rep] on 9/2/21 · Answer 1 · 2021-09-02T11:59Z

Miss W. [Zolucky Rep]

on 9/2/21

Sorry for any inconvenience caused. The order number should be like HBiie*****. Please provide the correct one. Or you can email us for order status.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

FYI：
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Regarding the delivery time, you can learn more about our shipping policy here https :// zolucky. Com/information/Shipping%20%26%20Delivery

Zolucky is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

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I placed my order on 8/21/21 and the confirmation number was HB11E00467. I have also been charged by your company, I still have not recieved the dress

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