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I ordered some dresses on Aug 21st. I have not recieved the shipment as yet. No notifications either. Do I need to be concerned about it.

asked by Veena N. on 8/31/21

1 Answer

Sorry for any inconvenience caused. We've always sent confirmation emails when an order is placed and when it's shipped, but sometimes our emails went to spam emails. Could you please double check that?

Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.

Your order was placed on Aug 21 and it may be in transit. It's within our delivery period. No worries.

If you have questions about your order, please contact us by email at service@zolucky.com or by chat online.

Zolukcy is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

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