Zolucky
Questions & Answers
I just got my order from you and my thing are to big so I wanted to send them back for smaller ones but I have no return address would you Please have
Asked by Bonnie R. on 3/15/2021
1 Answer
Jules R.3/16/2021
Could you please provide us with your order number or email address you used to place this order or transaction number you paid for this order? Then we can help you to arrange the return procedure.
Reminder: We accept return applications within 15 days from the date of delivery.
If you are not satisfied with our products, we recommend that you apply for the return procedure in time on our official website. Our team will respond to your return request within 48 hours.
Specific steps: the tracking number link in the website-order details-return.
You can submit your return request in this page: https://zolucky.com/order-query
Reminder: We accept return applications within 15 days from the date of delivery.
If you are not satisfied with our products, we recommend that you apply for the return procedure in time on our official website. Our team will respond to your return request within 48 hours.
Specific steps: the tracking number link in the website-order details-return.
You can submit your return request in this page: https://zolucky.com/order-query
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