I have entered my email and the order number and have been told that it is an invalid entry. I just want to return a sweatshirt that arrived today 1/4

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I have entered my email and the order number and have been told that it is an invalid entry. I just want to return a sweatshirt that arrived today 1/4

asked by Ethan M. on 1/4/24

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Miss W. [Zolucky Rep] · Answer 1 · 2024-01-29T11:19Z

Miss W. [Zolucky Rep]

on 1/29/24

Thank you for contacting us!
1 Please make sure you didn't put any space caracter in the input box.
2 Please make sure the order number and email spelling are correct. Customer may confuse I(i) with l(L), or number 0 with letter O.
3 Please note App orders can not be sumbitted at browser website: https://zolucky.com/order-query

If you can not submit return request by yourself, please indicate the item (s) you wish to return and for what reason. Our CS Team will submit request for you. Please don't worry.
We have email service@zolucky.com and 24-7 Live Chat service now. Feel free to contact us if you have any issues.

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I have entered my email and the order number and have been told that it is an invalid entry. I just want to return a sweatshirt that arrived today 1/4

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