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Here’s what consumers have asked with answers from Zimmereinoll.de staff and previous consumers.
I think it must be a real company, but then I don't understand why they have such bad customer service... it does feel they have something to hide...
It is not easy at all. They have a form in their web but when you want to send it there is a security question you have to answer but no box to do it. A nightmare.
They take long to answer emails if you are lucky to find out where to send things
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