Zazzle Questions & Answers

Here’s what consumers have asked with answers from Zazzle staff and previous consumers.

168 questions answered

33% answered in 1 day

Question:

My order is literally supposed to be here a day before my best friends birthday (thats cutting it close) and i paid for the fastest shipping to ensure it gets here in time. is it a 100% guarantee that it'll be here in time? i'm nervous after reading reviews. i don't care about the money, just time.

Answer:

They give you tracking # pretty quick and all of my deliveries have arrived on time. Even Earlier! Good luck!

By Rebecca W. over a year old

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Question:

Hi, i'm thinking about ordering a picture pillow and designing it myself but i'm reading all these reviews and make's me think twice. do you guys really not ship on time? Hi, i'm thinking about ordering a picture pillow and designing it myself but i'm reading all these reviews and make's me think twice. do you guys really not ship on time?

Answer:

Hi Nicole! We can certainly assist you with your question. The shipping method depends on the method chosen at the time of your of your order. If you have any other questions, you can reach our Team at support@zazzle.com. Thanks!

By Zazzle S., Zazzle Support over a year old

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Question:

I keep recieving messeges associated with zazzle that are giving me directions to wedding walls event supply rentals or something in florida. why is this commimng to me? I keep recieving messeges associated with zazzle that are giving me directions to wedding walls event supply rentals or something in florida. why is this commimng to me?

Answer:

Hi. We are not affiliated with Wedding Walls and it is possible someone has accessed your account without your permission.

By Zazzle S., Zazzle Support over a year old

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Question:

Is it a regular occurrence for there to be problems with product production and shipment? i am very frustrated as i see in reviews others are as well.

Answer:

Hi Angela, I apologize for any delays in your recent Zazzle order. If you can provide us with your Order ID information, we will gladly further assist you. Thank you for your continued patience, Tram

By Zazzle S., Zazzle Support over a year old

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Question:

Why is sandy waters continued to allow her autistic daughter, "candy waters autism artist" to be explotied when it is clearly known that is this scam. https://candywatersautismartscam.wordpress.com/ even the videos on her page show she does not have the ability to paint the overlays or intricate paintings. google" candy waters art scam. plenty of evidence all over the internet. protect this teenage once and for all. Why is sandy waters continued to allow her autistic daughter, "candy waters autism artist" to be explotied when it is clearly known that is this scam. https://candywatersautismartscam.wordpress.com/ even the videos on her page show she does not have the ability to paint the overlays or intricate paintings. google" candy waters art scam. plenty of evidence all over the internet. protect this teenage once and for all.

Answer:

Hello Tina, While significant effort is made to ensure that our content guidelines are followed by all Designers, Zazzle is an open marketplace where users can freely contribute any design as long as it complies with the terms of our User Agreement found at: http://www.zazzle.com/mk/policy/user_agreement?CMPN=cs_gen_npz. If you feel that you have encountered a design that does not meet our guidelines, please feel free to use the Report Violation link located beneath the Product ID number on every product page, and our content management team will happily review the design.

By Zazzle S., Zazzle Support over a year old

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Question:

Why is zazzle being allowed to sell fraudulent art under the name of candy waters autistic artist? sandy waters is exploiting her severely autistic daughter for monetary gain claiming that candy did the designs when her mother sandy that did the designs. please watch the video. https://www.youtube.com/watch?v=dcywqwvxbuq Why is zazzle being allowed to sell fraudulent art under the name of candy waters autistic artist? sandy waters is exploiting her severely autistic daughter for monetary gain claiming that candy did the designs when her mother sandy that did the designs. please watch the video. https://www.youtube.com/watch?v=dcywqwvxbuq

Answer:

Hello Alice, While significant effort is made to ensure that our content guidelines are followed by all Designers, Zazzle is an open marketplace where users can freely contribute any design as long as it complies with the terms of our User Agreement found at: http://www.zazzle.com/mk/policy/user_agreement?CMPN=cs_gen_npz. If you feel that you have encountered a design that does not meet our guidelines, please feel free to use the Report Violation link located beneath the Product ID number on every product page, and our content management team will happily review the design.

By Zazzle S., Zazzle Support over a year old

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Question:

My order was to have been here by the 10th (paid for expedited shipping) no one answers the phone and tracking shows a shipping label was made.

Answer:

Hi Denise, Can you please e-mail us at social@zazzle.com with your order ID number and/or e-mail associated with your Zazzle account? Our CS team will be happy to look into this for you. Thank you, Christine

By Zazzle S., Zazzle Support over a year old

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