Zara Questions & Answers

33 questions & answers

Ask a question See all questions

Does the 30 day return mean if my order shipped June12, does it have to be back in their hands within 30 days, or can it be postmarked wIthin 30 days?

asked by Stacy M. on 7/11/18

1 Answer

a S.

on 12/30/23

Back in their hands within 30days...however if purchased online, the countdown starts from date order is shipped not drom date of purchase.

Helpful (0)

Add your answer

More questions about Zara

I ordered my clothes two days ago and it didn't come yet
It's sad my son birthday gift
I brought pants for my son birthday l replace my bill all l want to change the size medium to large it's still had the tag on it very disappointing!
A return was made in October, still no refund, have contacted customer services a number of times and no help at all, a uk postal address please
Can anyone give me their honest review on how well specific High-rise straight leg jeans fit from Zara? Thank you!
Do the EMBELLISHED VINYL HEELED SHOES stretch? I am normally a size 8 but had to order a 7.5 because the plastic strap on the 8 was too loose.
hi i bought a jacket as a christmas gift for my mom and as i was giftng it is dirty
I placed order on October . It's December I haven't received any merchandise nor my money back
Item missing in my delivery. Box was sealed, tissue and sticker sealed. Someone has forgot to put it in. I am awaiting a response. Any advice please
What kind of business doesn't ship between stores but doesn't allow phone purchaces?

Ask a question

Get answers from the Zara staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Zara?