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Zalora Philippines
Questions & Answers

117 reviews

Here’s what buyers have asked with answers from Zalora Philippines staff and previous consumers.

13
questions answered
0%
answered within 1 day
Question:

is it true that you sell products that are not 100 percent original or authentic?

Answer:
Ewan ko lang, di naman kami si Zalora.
By Bobo L., over a year old
See another answer (1)
Question:

Adidas Campus Shoes po inorder ko 4,800 at nkdiscount po ako ng1,680.. original po kya ung item?.. thanks!

Question:

Original po ba adidas slide duramo sa zalora?

Question:

Hi are your casio watches are all authentic?

Question:

original ba ang perfume nila na clavin klien?

Answer:
Wala pong original na Clavin Klien kahit sa mall.
By Bobo L., over a year old
See another answer (1)
Question:

Hi! Anyone here naka try magpa refund ng item sa zalora? Matagal ba?

Answer:
Hi. Natanggap niyo na po ba ung refund? Natatakot po kasi ako baka di na maibalik :(
By Mic P., over a year old
See more answers (3)
Question:

Hi! Anyone here naka try magpa refund ng purchase sa zalora?

Question:

are nike shoes and sneakers original atZaloraL

Answer:
I think no. Hindi nga original yung naorder kung havainas sa kanila eh
By Sheane F., over a year old
See another answer (1)
Question:

Original po ba lahat ng items for sale in your website?

Answer:
Kahit sumagot si zalora dito, which they wont, tingin mo sasabihin nilang "fake po ang ibang items namin."? Esep esep lang.
By Bobo L., over a year old
See another answer (1)
Question:

legit ba ang new balance shoes sa zalora?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?