Zalora Philippines
Questions & Answers
Hi! Anyone here naka try magpa refund ng item sa zalora? Matagal ba?
Asked by Carrie S. on 11/19/2018
3 Answers
Jamaica M.1/14/2020
Wala silang nirefund. They said it will take 3-45 business days and from nov 11,2019 until now jan 14 2020 I still didnt receive my money back. They dont even respond to emails and you cant reach their customer service at all. Worst experience!
JANNELLE P.6/20/2019
It depends. From my experience, pinakamabilis is wallet credit. Kasi once they received the item narerefund na sya sa wallet credit. Cash on delivery would take mga 3 banking days bago maibalik sa account mo. And credit card reversal usually takes 3-5 banking days. I am no way associated with Zalora ha hehe but I've experienced this kasi countless times
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