Dear Julieann,
Thank you for your feedback.
Total delivery time= processing time+shipping time
Processing time:
All Zaful products require a processing time.
It is necessary for us to inspect all items prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H.
Shipping time:
It depends on the shipping method you choose when you place the order.
For more details please check: http://www.zaful.com/shipping-info/
According to the shipping website the package has been delivered on May 7.
If any issues, you can submit a ticket to our support center here https://support.zaful.com/faq/index/index
Best Regards
Zaful Customer Service