I placed my order 9 days ago. It says it's in a sorting warehouse. I want to know when it's actually going to be here since there's no estimate time

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I placed my order 9 days ago. It says it's in a sorting warehouse. I want to know when it's actually going to be here since there's no estimate time

asked by sophie a. on 12/2/18

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Charlie F. [ZAFUL Rep] · Answer 1 · 2019-01-02T07:55Z

Charlie F. [ZAFUL Rep]

on 1/2/19

Dear Sophie,
We are sorry to hear you are having issues.
All of our items have a processing time that is shown clearly on the product page. This time depends on our stock availability.
The total time it will take for you to receive your order is the processing time plus the shipping time.
Please offer us your order number then we check it for you.
If any issue, you can click here to get in touch with ushttps://support.zaful.com/ticket/ticket/index?cat_id=37
Best Regards
ZAFUL Customer Service

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I placed my order 9 days ago. It says it's in a sorting warehouse. I want to know when it's actually going to be here since there's no estimate time

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