Hi, I placed an order on June 5th, 2015. I was wondering when I am going to get it so I went to my account orders. It says that my order status is waiting for payment but they didn't charge my card yet.

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Hi, I placed an order on June 5th, 2015. I was wondering when I am going to get it so I went to my account orders. It says that my order status is waiting for payment but they didn't charge my card yet.

asked by Michelle P. on 7/1/15

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Charlie F. [ZAFUL Rep] · Answer 1 · 2016-06-06T01:17Z

Charlie F. [ZAFUL Rep]

on 6/6/16

Dear Michelle,
Thank you for your post.

It means that we have not received the payment if the order stutas is waiting for payment.

Please offer us your order number then we check the issue. You can email to support@zaful.com titled as "reply from sitejabber.com-QA" or you can message us.

We sincerely hope this can set thing right.

Best Regards
Zaful Customer Service

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Corrina H. · Answer 2 · 2015-07-01T03:33Z

Corrina H.

on 7/1/15

If you sign in and go to your order. Right beside the order number at the top is a sed/view message click the link and fill out the form. They get back to you really quickly.

Hope this helps

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Zohra B. · Answer 3 · 2015-11-30T10:51Z

Zohra B.

on 11/30/15

I have no order number as they never sent me confirmation of my order but were quick in charging my account. I flagged them with my bank.

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ZAFUL Questions & Answers

Hi, I placed an order on June 5th, 2015. I was wondering when I am going to get it so I went to my account orders. It says that my order status is waiting for payment but they didn't charge my card yet.

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