YOINS Questions & Answers

Here’s what consumers have asked with answers from YOINS staff and previous consumers.

182 questions answered

7% answered in 1 day

Question:

Is the clothing site called charaty from hong kong a fraudulent web site? Is the clothing site called charaty from hong kong a fraudulent web site?

Answer:

Hi dear, Yoins is a legal shopping site, we have many fans. Here is our shopping website: https://www.yoins.com You could enter the above link to know more and buy what you like. Price displayed on item page. June

By Katherine L., over a year old

Question:

How is sizing? i'm 5'3 178 lbd heavier in arm. usually wear a 14 should i order a xl or xxl? How is sizing? i'm 5'3 178 lbd heavier in arm. usually wear a 14 should i order a xl or xxl?

Answer:

Dear Wendy, Thank you for choosing Yoins. We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. To choose the correct size please open the Size Reference and compare your body measurements with the sizes descriptions. More details about choosing sizes please click here: https://www.yoins.com/Yoins-Size-Guide-a-46.html Any further problem please contact us via cservice@yoins.com Best regards, Yuki

By yoins y. over a year old

Question:

Good day how to deliver to south africa Good day how to deliver to south africa

Answer:

Dear reneshree, Thank you for your attention. We can ship to South Africa. You can choose express shipping or standard tracked shipping. More details about shipment please refer to: https://www.yoins.com/Yoins-International-Deliveries.html If you have any inquiries, please feel free to contact us through email:cservice@yoins.com Best regards, Yuki

By yoins y. over a year old

Question:

I wear m in tops, but based on the size chart i overlap between m & l. which size should i order? most reviews for top say it runs true to size. I wear m in tops, but based on the size chart i overlap between m & l. which size should i order? most reviews for top say it runs true to size.

Answer:

Dear Catelynn, We suggest you measure your body first and compare the measurements before you place the order. You can see the item's measurements only after you choose the size you need. Here are some tips for you to choose the correct size: https://www.yoins.com/Yoins-Size-Guide-a-46.html Best regards, Yuki

By yoins y. over a year old

Question:

How does the delivery work, is it delivered to your home address? How does the delivery work, is it delivered to your home address?

Answer:

Dear customer, Thank you for your request. Normally we can ship to the specific address you input. Shipping time depends on the processing time and shipping time to receive your order. Here is the link for your reference: https://www.yoins.com/Yoins-International-Deliveries.html If you have any inquiries, please feel free to contact us through email:cservice@yoins.com Kind regards, Yuki

By yoins y. over a year old

Question:

How long does it take for products to get to canada? How long does it take for products to get to canada?

Answer:

Dear Lauren, Thank you for your question. Please view our shipping policy here: https://www.yoins.com/Yoins-International-Deliveries.html. For standard tracked shipping way, the delivery time is 7-12 business days; For express shipping way, the delivery time is 5-8 business days. If you require any further information or have other questions, please feel free to contact us by email cservice@yoins.com. Best regards, Grace

By yoins y. over a year old

Question:

How long does it take for express shipping? if i order today will i get my clothes by july 26? How long does it take for express shipping? if i order today will i get my clothes by july 26?

Answer:

Dear kay, Thank you for your question. Please view our shipping policy here: https://www.yoins.com/Yoins-International-Deliveries.html to find the shipping time, normally the shipping time for the express shipping is 5-8 working days. If you require any further information or have other questions, please feel free to contact us by email cservice@yoins.com. Best regards, Grace

By yoins y. over a year old

Question:

Hey so i live in the cayman islands do u ship here

Answer:

Dear Falisha, Thank you for your question. Yes, we can send to Cayman islands. If you require any further information or have other questions, please feel free to contact us by email cservice@yoins.com. Best regards, Grace

By yoins y. over a year old

Question:

What is the return policy What is the return policy

Answer:

Dear Loretta, Here is our return policy: https://www.yoins.com/Yoins-30-Days-Return-a-20.html. If you require any further information or have other questions, please feel free to contact us by email cservice@yoins.com. Best regards, Grace

By yoins y. over a year old

Question:

Are you order delivered via courier door to door or to a post office? Are you order delivered via courier door to door or to a post office?

Answer:

Dear Lesley, Thank you for your question. We send the package through the post office. If you require any further information or have other questions, please feel free to contact us by email cservice@yoins.com. Best regards, Grace

By yoins y. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

YOINS Questions & Answers

Is the clothing site called charaty from hong kong a fraudulent web site? Is the clothing site called charaty from hong kong a fraudulent web site?

How is sizing? i'm 5'3 178 lbd heavier in arm. usually wear a 14 should i order a xl or xxl? How is sizing? i'm 5'3 178 lbd heavier in arm. usually wear a 14 should i order a xl or xxl?

Good day how to deliver to south africa Good day how to deliver to south africa

I wear m in tops, but based on the size chart i overlap between m & l. which size should i order? most reviews for top say it runs true to size. I wear m in tops, but based on the size chart i overlap between m & l. which size should i order? most reviews for top say it runs true to size.

How does the delivery work, is it delivered to your home address? How does the delivery work, is it delivered to your home address?

How long does it take for products to get to canada? How long does it take for products to get to canada?

How long does it take for express shipping? if i order today will i get my clothes by july 26? How long does it take for express shipping? if i order today will i get my clothes by july 26?

Hey so i live in the cayman islands do u ship here Hey so i live in the cayman islands do u ship here

What is the return policy What is the return policy

Are you order delivered via courier door to door or to a post office? Are you order delivered via courier door to door or to a post office?

Can’t see your question? Ask to get answers from the YOINS staff and other customers.

Hey so i live in the cayman islands do u ship here