YesStyle Questions & Answers

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Here’s what consumers have asked with answers from YesStyle staff and previous consumers.

98 questions answered
17% answered in 1 day
Question:

Are clothing plus size friendly?

Answer:

Hi Eva, Thank you for contacting us via facebook. We do offer plus size clothing. Please select "Plus-size" under Style or Type column on the right side. Hope this was helpful and please do not hesitate to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

Hi, ik was wondering.. i am european.. are the clothes smaller on this webesite? please help me out!!!

Answer:

Hi KN J, Thank you for your question. YesStyle do offer Pluz-size clothing, please choose Plus -size under "Style or Type" column on the right hand side. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

I'm a size 7.5 and all i see for the shoe sizes are 36,37,38,39 so i don't know what to pick

Answer:

Hi Salina, Thank you for your question. Each product has specific product measurements provided on the Product Details page. You may also refer to the Women's Shoes Reference Chart http://www.yesstyle.com/en/shoe-size/help/section.html/hsi.798 As the size chart only serves as a guide, we suggest to always refer to the actual product measurements stated on each product page. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

Hi i ordered some products, but my order processing/ payment is on hold. what does that mean and what are the consequences? should i be worried?

Answer:

Hi Esra, Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team. Once again, our apologies for any inconvenience this may have caused. Thank you. YesStyle Team

By Quality A., Customer Satisfaction Dept.
Question:

My order processing is on hold? what does it mean and what are the consequences?

Answer:

Hi Esra, Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team. Once again, our apologies for any inconvenience this may have caused. Thank you. YesStyle Team

By Quality A., Customer Satisfaction Dept.
Question:

How long does shipping take to the uk?

Answer:

Hi Anil, Thank you for contacting us. We do ship to UK. Estimated delivery time of premium standard is 5-14 working days. For more about shipping, please refer to UK on this page: http://www.yesstyle.com/en/help/section.html/hsi.732 If ordered items contain 7-14 days items these are not in stock since need to be sourced from the suppliers. Estimated delivery time = Product availability + Estimated shipping time (5-14 business days for Premium standard) Details: http://www.yesstyle.com/en/product-availability/help/section.html/hsi.730 Thank you for your understanding as this is an international shipment may also encounter customs delays. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

How much is the shipping? i live in canada

Answer:

Hi bellany, Thank you for contacting us via facebook. We do ship to Canada. You may kindly purchase US$ 35 or more for free standard delivery, purchase below US$ 35 needs to pay US$ 4.99 for shipping fee. For more about shipping, please refer to Area Canada on this page: http://www.yesstyle.com/en/help/section.html/hsi.732 Hope this was helpful and please do not hesitate to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

Is the shipping fast or does it take some time to arrive if i live in the us?

Answer:

Hi Evelyn, Thank you for the question. The actual delivery time depends on Shipping Method selected and other factors. In general, the arrival date of your shipment can be determined by adding the Estimated Delivery Time to the Shipment Date of your order. The estimated delivery time of Express Shipping is 3 to 5 working days, in this case the latest you will receive the order will be 19 working days (14 working days of shipment date plus 5 working days of delivery time). If you would like to get your order to arrive in a shorter period of time, you may pick items that are "1-2 days" or "Ships within 24 hours". http://www.yesstyle.com/en/list.html/bcc.11143_bpt.46_bt.37_oc.9 Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

I really love this shopping website is it secure of products which i had ordered just now

Answer:

Hi DUKHRULU, Thank you for your question. Please be assured that YesStyle source good quality products from our suppliers. In case of any issues with the products received, we will certainly assist you to follow up with suppliers or do exchanges. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.
Question:

Tried to use the credit in my account for payment but it wont work

Answer:

Hi D F., Thank you for your question. Please contact our Customer Service Team through this link: http://www.yesstyle.com/en/help/contact-us.html They will have access to related information and will be able to assist you. Please be aware that due to the heavy volume of inquiries received, it may take us 3-5 business days to respond. Please accept our apologies for the inconvenience this may have caused, as we work to respond as quickly as possible. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept.

Can’t see your question? Ask to get answers from the YesStyle staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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