YesStyle Questions & Answers

Hi Divipty, When you place orders or access your account information, a secure server is employed. All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access. If you have any doubt regarding the safety of web links, please kindly forward the case to service-reply@yesstyle.com. Our team will follow up with you. Thank you. YesStyle Team

Hi Divipty, please feel free to download YesStyle app on App store or Android play. Visit http://yesstyle.com/app for more details! YesStyel Team

Hi Karen, We do offer door to door delivery service to Philippine. You may kindly purchase US$ 35 or more for free standard delivery, purchase below US$ 35 needs to pay US$ 4.99 for shipping fee. For more about shipping, please refer to Region III on this page: http://www.yesstyle.com/en/help/section.html/hsi.732 Hope this was helpful and please do not hesitate to contact us should you have any further inquiries. Thank you. Regards, YesStyle

Hi Tuong B., Thank you for your question. When you make your 1st purchase, please use coupon YESSTYLE to save^Extra 10%!^Coupon terms: http://goo.gl/ermjSE For more order details, please contact our Customer Service Team through this link: http://www.yesstyle.com/en/help/contact-us.html They will have access to related information and will be able to assist you. Please be aware that due to the heavy volume of inquiries received, it may take us 3-5 business days to respond. Please accept our apologies for the inconvenience this may have caused, as we work to respond as quickly as possible. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

Hi mo d, Thank you for contacting us. We are sorry to hear the issue. Please contact our Customer Service Team through this link: http://www.yesstyle.com/en/help/contact-us.html They will have access to related information and will be able to assist you. Please be aware that due to the heavy volume of inquiries received, it may take us 3-5 business days to respond. Please accept our apologies for the inconvenience this may have caused, as we work to respond as quickly as possible. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

Hi Lubna, Thank you for your question. Our logistics agent may mark each shipment with a reasonable declared value but may not be as low as USD5. However, we are unable to guarantee that with the given estimated declared amount, the shipment will be free from any customs issues or possible tax. In case tax is charged, this is solely upon the discretion of the local customs based on their regulations and assessment of the order value and customers need to pay the fees if collected upon delivery. More details: https://www.yesstyle.com/en/customs-tax/help/section.html/hsi.735 Regards, YesStyle Team

Hi Kiara, We are sorry to hear that your order was delayed. Please contact our Customer Service Team through this link: http://www.yesstyle.com/en/help/contact-us.html They will have access to related information and will be able to assist you. Please be aware that due to the heavy volume of inquiries received, it may take us 3-5 business days to respond. Please accept our apologies for the inconvenience this may have caused, as we work to respond as quickly as possible. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

Hi Karen, Thank you for contacting us. If ordered items contain 7-14 days items these are not in stock since need to be sourced from the suppliers. Estimated delivery time = Product availability + Estimated shipping time (7-30 business days for Standard Shipping) Details: http://www.yesstyle.com/en/product-availability/help/section.html/hsi.730 Standard or Premium Standard shipments can be delivered to Post Office (PO, APO, FPO, DPO) boxes. However, we encourage customers to avoid using Post Office boxes in case shipments are upgraded to Express Shipping, which cannot be delivered to Post Office boxes. Thank you for your understanding as this is an international shipment may also encounter customs delays. Regards, YesStyle

Hi Tif, Thanks for contacting us. We have double checked the system and coupon code should be working now. Please feel free to let us know should you have further inquiries and we will try our best to assist you. Thank you. Regards, YesStyle

Hi Afrin, Thanks for contacting us. Sometimes emails from our Customer Service team maybe filtered to spam mail, you could also try looking into your spam. According to our records, our Customer Service team has received and replied your email on Dec 22. We apologize for any inconvenience caused. Thank you. Please feel free to leave your inquiries and we will try our best to provide assistance. You may also refer to our help page for more information: http://yesstyle.com/contact. Thank you. Best regards, YesStyle