YesStyle Questions & Answers

Here’s what consumers have asked with answers from YesStyle staff and previous consumers.

98 questions answered

17% answered in 1 day

Question:

I bought some fashion from an asian site before and i was so pleased with quality and price but the delivery time was so long...3 months ... and the event i needed it for had passed. how long would it take a shipment to reach me in florida, zip code 34667, usa I bought some fashion from an asian site before and i was so pleased with quality and price but the delivery time was so long...3 months ... and the event i needed it for had passed. how long would it take a shipment to reach me in florida, zip code 34667, usa

Answer:

Hi marion, Thank you for your question. If ordered items contain 7-14 days items these are not in stock since need to be sourced from the suppliers. Estimated delivery time = Product availability + Estimated shipping time (5-14 business days for Premium standard) Details: http://www.yesstyle.com/en/product-availability/help/section.html/hsi.730 Thank you for your understanding as this is an international shipment may also encounter customs delays. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept. over a year old

Question:

I have a pending order and i have just ordered something else. so there should be no shipping charges. why did you apply shipping charges?

Answer:

Hi JACINTHA, Thank you for your question. Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team. Once again, our apologies for any inconvenience this may have caused. Thank you. YesStyle Team

By Quality A., Customer Satisfaction Dept. over a year old

Question:

It's been 1 month and i still didn't receive my order. my order was about 90$! will i get my order or not!? It's been 1 month and i still didn't receive my order. my order was about 90$! will i get my order or not!?

Answer:

Hi Afin N, Thank you for your question. Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team. Once again, our apologies for any inconvenience this may have caused. Thank you. YesStyle Team

By Quality A., Customer Satisfaction Dept. over a year old

Question:

If i order clothes for me how can you guareentee the same shown in picture will reach me after payment? If i order clothes for me how can you guareentee the same shown in picture will reach me after payment?

Answer:

Hi priyanka, Thank you for your question. Please be assured that YesStyle source good quality products from our suppliers. In case of any issues with the products received, we will certainly assist you to follow up with suppliers or do exchanges. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept. over a year old

Question:

My order is out of stock, and i have no idea when are you guys going to ship it. is there any way to know when will i get my order? or when is it going to be re-stocked?

Answer:

HI Angela, Thank you for your question. Please kindly provide your email address and order number so we can check your order accordingly and forward your case to our Customer Service Team. Once again, our apologies for any inconvenience this may have caused. Thank you. YesStyle Team

By Quality A., Customer Satisfaction Dept. over a year old

Question:

Hi! i ordered last thursday night at yesstyle.. i bought 13 items for 122usd. i didnt notice the shipping takes long about 7-30 days. im wondering if i could change my order to express delivery? btw im from sweden. thank you Hi! i ordered last thursday night at yesstyle.. i bought 13 items for 122usd. i didnt notice the shipping takes long about 7-30 days. im wondering if i could change my order to express delivery? btw im from sweden. thank you

Answer:

Hi Jennifer, Thank you for your question. Please contact our Customer Service Team through this link: http://www.yesstyle.com/en/help/contact-us.html They will have access to related information and will be able to assist you. Please be aware that due to the heavy volume of inquiries received, it may take us 3-5 business days to respond. Please accept our apologies for the inconvenience this may have caused, as we work to respond as quickly as possible. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept. over a year old

Question:

How long is the delivery? How long is the delivery?

Answer:

Hi Lejla, Thank you for your question. The actual delivery time depends on Shipping Method selected and other factors. In general, the arrival date of your shipment can be determined by adding the Estimated Delivery Time to the Shipment Date of your order. The estimated delivery time of Express Shipping is 3 to 5 working days, in this case the latest you will receive the order will be 19 working days (14 working days of shipment date plus 5 working days of delivery time). If you would like to get your order to arrive in a shorter period of time, you may pick items that are "1-2 days" or "Ships within 24 hours". http://www.yesstyle.com/en/list.html/bcc.11143_bpt.46_bt.37_oc.9 Regards, YesStyle Team

By Quality A., Customer Satisfaction Dept. over a year old

Question:

What's the "one size" frm yesstyle be like ? is it like an l over sized or an asian size ? i want to buy a dress and i usually wear large stuff because i'm first of all not skinny (not that fat) but i prefer ample clothes... i'm so hesitant. can you guys let me know. thanks What's the "one size" frm yesstyle be like ? is it like an l over sized or an asian size ? i want to buy a dress and i usually wear large stuff because i'm first of all not skinny (not that fat) but i prefer ample clothes... i'm so hesitant. can you guys let me know. thanks

Answer:

Hi Rahma, Thank you for your question. Each product has specific product measurements such as shoulder, waist and hip (in cm) etc. provided on the Product Details page. You may also refer to the Female Clothing Size Conversion Chart, which includes the UK sizes, you can access through the direct link: http://www.yesstyle.com/en/women-size/help/section.html/hsi.795. As the size chart only serves as a guide, we suggest to always refer to the actual product measurements stated on each product page. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept. over a year old

Question:

Its my first time to purchase from this website. i loved the selections however i wasnt sure of the sizes of those maternity jeans that i picked. im nervous because they really have to fit me, otherwise it will take months to get my actual order. im usually a "small" but i noticed all of the sizes in maternities doesnt have small so i just guessed. please give me a feedback asap so at least i could still modify. Its my first time to purchase from this website. i loved the selections however i wasnt sure of the sizes of those maternity jeans that i picked. im nervous because they really have to fit me, otherwise it will take months to get my actual order. im usually a "small" but i noticed all of the sizes in maternities doesnt have small so i just guessed. please give me a feedback asap so at least i could still modify.

Answer:

Hi Monica, Thank you for your comment. Each product has specific product measurements such as shoulder, waist and hip (in cm) etc. provided on the Product Details page. You may also refer to the Female Clothing Size Conversion Chart, which includes the UK sizes, you can access through the direct link: http://www.yesstyle.com/en/women-size/help/section.html/hsi.795. As the size chart only serves as a guide, we suggest to always refer to the actual product measurements stated on each product page. Regards, YesStyle Team

By Quality A., Customer Satisfaction Dept. over a year old

Question:

Hi my order no. is 9447916 please help me to get tracking no and expected deilevry date. Hi my order no. is 9447916 please help me to get tracking no and expected deilevry date.

Answer:

Hi Manisha, Thank you for your comment. For order that is "14 days" availability, the item should arrive in our warehouse and be shipped out within 14 working days. We will ship the items altogether once stocks are received. You may login to your YesStyle account for the tracking details. The delivery time depends on the shipment method. Estimated delivery time for premium standard is within 5-14 business days from the shipment date. And Express mail, it is within 3-5 business days from the shipment date. Please feel free to contact our Customer Service Team via http://www.yesstyle.com/en/help/contact-us.html if you need further assistance. Thank you. Regards, YesStyle

By Quality A., Customer Satisfaction Dept. over a year old

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