Yandy Questions & Answers

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Here’s what consumers have asked with answers from Yandy staff and previous consumers.

44 questions answered
20% answered in 1 day
Question:

Can you ship a pair of candy boots to melbourne australia??

Answer:

I am sorry we do not ship shoes and boots outside the US. Regards Kiki

By Kiki M.,
Question:

Do you ship to canada ? cause a couple of reviews say yes but when i checkout my order canada is not an option

Answer:

Hi Lizzie We ship hundreds of package to Canada each day. Please add your items to your cart. Click where it says Shipping outside of United States? Click here to start $9.95 & up

By Kiki M.,
Question:

Hi how long does in take to ship to montreal

Answer:

It depends on the shipping method you select. We offer UPS 2-5 business days and post / mail option 10 -16 business days.

By Kiki M.,
Question:

Hi i have large boobs but a size 1 waste i wanted to order the queen of the north costume and im not sure what size to get

Answer:

Hi Samatha M. This should help- https://www.yandy.com/sizing-guide Regards Kiki

By Kiki M.,
Question:

I live in nb,canada. how long shipping times usually are? how long do i have from today (sept.19th) to get my order in to receive it in time?

Answer:

Hi Jess We offer various methods at different price points. The cost is calculated in your shopping cart prior to checkout. We have mail methods starting at $7.95 USD to UPS Expedited. Regards Kiki

By Kiki M.,
Question:

Hi, i was looking to order some princess lingerie and did not know what size to order. what are the cup sizes on the mediums and larges?

Answer:

Hi Yeemon Please check out our size guide - https://www.yandy.com/sizing-guide Regards Kiki

By Kiki M.,
Question:

Hi. i am wondering if yandy shoes run small

Answer:

Hi Christa The shoes vary but since they are only offered in full sizes they do tend to run small and can be on the narrow side. I would suggest you contact customer care directly at 800-883-0860 to discuss a specific shoe. Regards Kiki

By Kiki M.,
Question:

Are the size charts accurate?

Answer:

For everything I have ordered over 100 different items everything is true to USA sizing

By Patience S.
Question:

Do you really think anyone will believe actual customers wrote the 5-star reviews, and not employees of yandy?

Answer:

No. In some instances, reviews seem legitimate. In others, there is no way. And given customer service practices/treatment, this is no doubt an issue.

By ER H.
Question:

What is the return policy for wrong sized items

Answer:

You can read are entire return policy and FAQ's concerning the policy at http://www.yandy.com/Return-Policy

By Kiki M.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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