Xtendlife Questions & Answers

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Here’s what consumers have asked with answers from Xtendlife staff and previous consumers.

16 questions answered
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Question:

Answer:

Hi Kenneth, Sorry for our delayed answer. I am unsure why I did not receive a notification for your question? Star G. Is correct. We only sell online. We ship to the USA every Monday through to Friday. Shipping is reliable and affordable. Orders under US$60 the shipping is US$6.50. Any order over US$60 is free shipping. Delivery time is usually between 5 - 15 business days. Please let me know if there is anything further I can assist you with. Kind regards Tracey Thomson International Customer Relations Manager Xtend Life Natural Products

By Tracey T.,
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Question:

I don't have a question. please tell tracey thomson that she is doing a great job in responding to customers!

Answer:

Thank you Tony! Nice to be appreciated! In good health Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

Have you stopped supplying uk customers, can uk customers order through the usa site?

Answer:

Hi James Thanks for your enquiry and please accept my apologies for my delayed response. We certainly do ship to the UK. Pleases find the website below: https://uk.xtend-life.com Please let me know if you have any problems. In good health Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

What is the basic nutrition complex which can be built by your products? i mean, the full spectrum of cellular nutrition?

Answer:

Hi Vyacheslav Can you let me know which product you are interested in please - that will help me answer your question more thoroughly. Also, just to let you know all our ingredients are on the back of all our bottles. In good health Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

Are your vitamins organic & from whole food? and do you have a good b vitamin formula?

Answer:

Hi Ruth Thats a great question! A number of ingredients used in our products are certified organic, but we cant certify our products as 100% organic. We ensure to source only the purest and freshest ingredients. You may also like to know that we not only test our natural ingredients but we also test every batch of finished product to ensure theyre pure and free of contaminants. We are proud to include one hundred per cent organic fruit extracts in the Zupafood range, including kiwifruit, apple and grape seed and grape skin extracts. Zupafood also includes an organic Green Superfood blend comprising Chlorella, Spirulina, Barley Grass and Wheat Grass. Our Omega 3/DHA Fish Oil, Green Lipped Mussel Powder and Kiwi-Klenz are wholefood supplements. All with wonderful benefits for your health. Some of the ingredients that we use in our products may not be organic but are sourced through fermentation. To take some vitamins out of a plant is economically unviable to buy from a natural source. We have a few products that contain Vitamin B. Id love to help you work out which one would be most suitable for you. May I ask what youre hoping to achieve by taking Vitamin B as well as any other concerns you may have. I look forward to your reply. In good health, Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

I'm thinking about trying the total balance men's product but i'm a little gun shy about msm being known to cause diarrhoea. the msm dosage in the product seems relatively low so perhaps my concern is misplaced. does anyone have any feedback on whether they had any issues in this respect?

Answer:

Hi Steve It is great to hear that you are being proactive about your health and are interested in our Total Balance Mens which is a complete nutrient system designed to help support all the body systems. We have not received any comments in regards to the MSM in this product causing diarrhea, and as you have mentioned the amount used is very low. A very large amount of MSM would need to be consumed for negative digestive effects to be noted. We take great pride in expertly formulating high quality, bioavailable supplements with consumer safety in mind. Please rest assured that Total Balance Mens contains a valuable array of essential nutrients, specifically dosed to meet the needs of the majority of people. We would be delighted to help you in placing an order at any time. Kind regards Tracey Thomson International Customer Relations Manager Xtend Life Natural Products

By Tracey T.,
Question:

How long and what kind of results i will experience taking the, advanced candida support? thanks, tom

Answer:

HI Tom, Thanks for your questions on our Advanced Candida Support. Firstly, you need to understand if you have a Candida overgrowth. Are you experiencing any symptoms? There are many wide ranging symptoms that may be attributed to an overgrowth of Candida bacteria in the body, but the following list are some of the most prominent: Chronic fatigue Brain fog Digestive issues Recurring yeast infections Oral thrush Sinus infections Food allergies/intolerances Fungal infections on the skin and nails A weak immune system Joint pain Low mood If you are suffering from a combination of these, our Advanced Candida Support may be an ideal product for you to try. The best results will come from using this product along with dietary and lifestyle changes to help remove the factors that 'feed' the bacteria, such as a high sugar and high alcohol diet, coupled with a stressful lifestyle. Advanced Candida Support is a potent and very effective product. If you have a long standing overgrowth of Candida Bacteria you may well experience a variety of effects as the product helps to remove the bacteria from the body. Candida may have become quite comfortable, and feel at home in your body and when it 'dies' it begins to circulate throughout the body before it is excreted and a variety of effects may be experienced. Some of the most common are: Nausea Headache, fatigue, dizziness Swollen glands Bloating, gas, constipation or diarrhea Increased joint or muscle pain Elevated heart rate Chills, cold feeling in your extremities Body itchiness, hives or rashes Sweating Fever Skin breakouts Recurring vaginal, prostate and sinus infections Not every person will experience all, or even some of these symptoms and the severity at which these are noted will be dependant on the degree of bacterial overgrowth, as well as other dietary, lifestyle and health factors. In most cases the symptoms should be mild and short lived, no longer than two to three days. During this time we advise that you aim to eat a diet high in fresh vegetables and pure water, whilst avoiding sugary and processed foods. If your symptoms are particularly bothersome or prolonged we advise reducing the dose to one capsule every second day, to allow the body to remove the Candida in a more gradual manner. Finally, Advanced Candida Support may start to address an overgrowth of Candida from the moment it is begun and noticeable symptoms should start to dissipate within the first week of use. However, for the very best benefits we recommend using the entire bottle, for one month, to encourage the most effective long-term results. I hope this helps Tom, please don't hesitate to contact us if you have any further questions. If you have any further questions you are welcome to contact us on USA/Canada customers free phone number 1 888 487 9304, Australia 1 800 983 635, United Kingdom 0800 520 0311, New Zealand 0508 983 635 or for the rest of the world 0064 3 384 2116, Livechat us or email us at customer.service@xtend-life.com. Kind regards Tracey Thomson International Customer Relations Manager Xtend Life Natural Products

By Tracey T.,
Question:

Answer:

Hello Alberto. You can go to our website www.xtend-life.com and ordered from there. We ship all over the world. Kind regards Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

Do you ship products to russian?

Answer:

Hi Dina Thank you for your enquiry. Yes! We most certainly do ship to Russia. Contact us on customer.service@xtend-life.com for further information on products or advice. We look forward to hearing from you! Kind regards Tracey Thomson International Customer Relations Manager

By Tracey T.,
Question:

I have very thin skin from taking steroid inhalers and occasionally prednisone for asthma like allergic reaction to a carpet with scotchguard finish some years ago. since then my skin has rapidly thinned and i bruise and tear skin from the slightest impact. what products can you offer to help me?

Answer:

Hi Beryl Thank you for your question and interest in our products. It is great to see that you are being proactive in looking for the most appropriate products to support your skin and I am happy to help advise you. Our products are naturally based and the best benefits will come from using them on a long term basis. The results may be gradual and subtle, but nonetheless valuable. I can appreciate how taking your medications has affected the health of your skin and unfortunately, much of this is difficult to reverse. Although, I certainly feel that nourishing the skin through the use of the high quality products described below may be very useful. The first product I would suggest is our Omega 3- Premium Fish Oil, which is a bioavailable blend of Hoki and Tuna oils, as well as two potent antioxidants included for their skin enhancing benefits. Our fresh and pure Fish Oil blend provides important essential fatty acids to help deeply hydrate, nourish and strengthen the skin. The Astaxanthin and Lycopene added to this blend may further help to promote 'beauty from within' and deliver additional free radical support that may help address bruising of the skin. These specific benefits are in addition to the many overall properties of fish oil for all the body systems including the brain, immunity, joints and the cardiovascular system. Secondly, I would suggest our product Zupafood Skin. This is a powdered oral supplement, designed to be mixed with water or juice and contains an array of expert ingredients to care for the skin. Collactive Collagen is a bioavailable, marine sourced ingredient that may help to build skin strength, resilience and provide deep hydration. Also included is a natural fruit extract blend, Green Tea Extract, Calcium and L-Glutathione all of which support skin health, not to mention their additional benefits for overall wellbeing. Zupafood is a great option to provide a mid-afternoon energy boost, in a sustained and natural manner. The final product that may be useful for you is our Age Defying Body Lotion which contains a variety of naturally sourced, deeply nourishing ingredients such as D-Panthenol, Crodamol and Shea Butter. This product may help to support cell rejuvenation and repair of the skin, as well as helping to heal damaged areas. It is free of colourings or fragrance, but even still it would be best not to apply it to broken skin. Also, as you are taking medication I would advise checking with your doctor before you begin using any of these products. I hope this information has been helpful. We would be delighted to answer any other questions that you may have, as well as helping to place your order. Kind regards Tracey Thomson International Customer Relations Manager

By Tracey T.,

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