Here’s what consumers have asked with answers from XE staff and previous consumers.
They are EVIL CROOKS who stole my money and refuse to give it back to me. I already went to the police station to file a report!
Be careful they just did this to me. I was expecting a deposit into my xe account. I got text message to confirm deposit, then numerous emails and calls to make deals, then they tell me once I accepted, that the funds weren't mine, and that they accidentally deposited someone else's funds into my account. I sent the converted equivalent back to them so now the other customer has all of their money back, but they want the difference in conversion to make their own greedy profit, and have threatened debt collection agency onto me.