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Dave G.

Contributor Level

Total Points
190

1 Review by Dave

XE
  • XE

1/24/18

xe.com agreed to convert USD6024. 75 to CAD7500 for me. They took the USD6024. 75 out of my USD bank account, and never deposited the CAD7500 to my CAD bank account. Instead they sent me an email saying that they decided to cancel the transaction and close my account. When I asked them to send me back the USD6024. 75 they took, they told me to contact my bank to get my money back. My bank says I need to tell xe.com to send me my money back. Xe.com is refusing to send me my money back. When I called on the phone and asked why they don't just send me my money back, they just hung up on me. In emails, they continue to tell me that my bank would do it for me, but my bank says they need to send me my money back.

xe.com are evil crooks! They stole USD6024. 75 from me and REFUSE to send it back to me! NEVER USE xe.com!

UPDATE: It has been 3 weeks since they stole my money. I went to the police station to file a police report. I hope the police can help get my money back! GIVE ME BACK MY MONEY YOU EVIL CROOKS!

Service
Quality

Dave Has Earned 48 Votes

Dave G.'s review of XE earned 48 Very Helpful votes

Dave Has Received 1 Thank You

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David R. thanked you for your review of XE

“Same thing happened to me, they closed my account and stole my money! I will be filing a complaint with a US based banking regulation agency. Hopefully we can get our money back and get the authorities shut them down!”

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