WSJ Wine Questions & Answers

234 reviews

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Here’s what consumers have asked with answers from WSJ Wine staff and previous consumers.

3 questions answered

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Question:

Why so many complaints? Why so many complaints?

Answer:

Because their service sucks and very quick to deduct the card but very very sloppy service

By Aquajane C. over a year old

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Question:

How much is shipping for 12 bottles? How much is shipping for 12 bottles?

Answer:

They also have a "free shipping" program called Advantage Shipping Service that you can buy (a la Amazon Prime) for $89/year. I've never purchased it because it's only valid on full cases, and I don't usually buy enough of those in a year's time to justify the $89. But if you buy at least 5 cases a year, regular shipping costs you $100, so the Advantage program is worth it in that case.

By Casey C. over a year old

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Question:

Who is in charge of the business catastrophe called wsjwine? what is the relationship to the wsj? Who is in charge of the business catastrophe called wsjwine? what is the relationship to the wsj?

Answer:

The Wall Street Journal owns WSJWine. It is a separate and distinct business from WSJ, but is owned by the company.

By Stephanie W. over a year old

Question:

What is the return policy

Question:

Why is wjs wines have such people at customer service that can't speak english.i called and this man was a dum me a pure dum $#*! he could not

Question:

I have taken the initiative to order through the mail with enclosed post office money order because i sensed something not right with the company.

Question:

Do you actually have a staff? they never respond on this site or on any other email, phone call or website. why do you ignore any comments?

Question:

Why the customer service staff for 2 weeks has been lying to me about my advent calendar wine order - never showed up even with guarantees from wsj

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

WSJ Wine Questions & Answers

Why so many complaints? Why so many complaints?

How much is shipping for 12 bottles? How much is shipping for 12 bottles?

Who is in charge of the business catastrophe called wsjwine? what is the relationship to the wsj? Who is in charge of the business catastrophe called wsjwine? what is the relationship to the wsj?

What is the return policy

Why is wjs wines have such people at customer service that can't speak english.i called and this man was a dum me a pure dum $#*! he could not

I have taken the initiative to order through the mail with enclosed post office money order because i sensed something not right with the company.

Where can i find 2019 bodegas olivares altos de la hoya monastrell ungrafted old vines jumilla d. o. p. $10 reviewed in 2/12/-2/13/22 edition of wsj?

Do you actually have a staff? they never respond on this site or on any other email, phone call or website. why do you ignore any comments?

Why the customer service staff for 2 weeks has been lying to me about my advent calendar wine order - never showed up even with guarantees from wsj

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