Wob Questions & Answers

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Here’s what consumers have asked with answers from Wob staff and previous consumers.

87 questions answered
5% answered in 1 day
Question:

Dear sir, ref 4993623 on 31st dec 2021 about the book " a-z great modern writers " in the order ref wgb-2112-14757748. still no response from you.

Answer:

A: Hi, please drop us an email at customerservice@wob.com and the team will be happy to assist. Thanks, Wob

By Rebecca R.,
Question:

Having bought over 2 dozen baldacci books from yuou, are you interested in having them back?

Answer:

Hello, of course, if you are based in the USA or UK then you can use our site Ziffit.com to sell back your books :) Thank, Wob

By Rebecca R.,
Question:

I love the books, but i had to pay over 20 euros to get them past french customs. how can i avoid this? best greetings marleen cuykx

Answer:

Hi, please email customerservice@wob.com and they will rectify this as this shouldn't have happened at all! Thanks, Wob

By Rebecca R.,
Question:

I love the books, but i had to pay over 20 euros to get them past french customs. how can i avoid this? best greetings marleen cuykx

Answer:

A: Hi, please email customerservice@wob.com and they will rectify this as this shouldn't have happened at all! Thanks, Wob

By Rebecca R.,
Question:

Can't give you a review cause the parcel isn't arrived yet. still waiting. normally arrives quit quic... hope it; s going well this time must be busy

Answer:

Hi, please drop us an email at customerservice@wob.com and the team will be happy to assist. Thanks, Wob

By Rebecca R.,
Question:

Disappointed to find my copy of our jerusalem by bertha spafford vester has no photographs in. a friend's original has photos in. why didn't mine?

Answer:

Hi, please send an email to customerservice@wob.com and the team will be able to assist you. Thanks, Wob

By Rebecca R.,
Question:

Does it say in the description if its an old library book?

Answer:

Hello, We do have a set category for Ex-library books, although any issues with condition, we would urge you to reach out to our friendly support team who will be able to assist you. https://www.worldofbooks.com/en-gb/book-condition Thanks, World of Books

By Rebecca R.,

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