Wob Questions & Answers

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Here’s what consumers have asked with answers from Wob staff and previous consumers.

87 questions answered

5% answered in 1 day

Question:

Didn't receive order yet Didn't receive order yet

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

I received 2 abrsm singing books for 2018 sessions in the past. the grade 1 songbook had 1 cd at the back, but i found out there should have been 2.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

One of the books i ordered has not arrived. it was the children's easter one One of the books i ordered has not arrived. it was the children's easter one

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

I haven't received my last order the music shop. where did you post it to? thanks

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Hi, where did you send my last order the music shop, as i have not received it? thanks

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

I have received the same book twice? how can i find out if i can return the item. was a cj ashes twice for it. it's a book called the diet myth? I have received the same book twice? how can i find out if i can return the item. was a cj ashes twice for it. it's a book called the diet myth?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Hi i ordered 3 cd's from wob but on receiving them 1st cd opened wrong disc inside so no disc 1.2nd cd the cover was full of sticky substance had Hi i ordered 3 cd's from wob but on receiving them 1st cd opened wrong disc inside so no disc 1.2nd cd the cover was full of sticky substance had

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Wob we really value your service - could you please tell why my usual login process - email and regular password was constantly blocked - so that i co Wob we really value your service - could you please tell why my usual login process - email and regular password was constantly blocked - so that i co

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Why do wob not specify whether items are hardback or paperback? this is most annoying because i don't like hardbacks and my last order of three books. Why do wob not specify whether items are hardback or paperback? this is most annoying because i don't like hardbacks and my last order of three books.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Not yet received. Not yet received.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

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Wob Questions & Answers

Didn't receive order yet Didn't receive order yet

I received 2 abrsm singing books for 2018 sessions in the past. the grade 1 songbook had 1 cd at the back, but i found out there should have been 2. I received 2 abrsm singing books for 2018 sessions in the past. the grade 1 songbook had 1 cd at the back, but i found out there should have been 2.

One of the books i ordered has not arrived. it was the children's easter one One of the books i ordered has not arrived. it was the children's easter one

I haven't received my last order the music shop. where did you post it to? thanks I haven't received my last order the music shop. where did you post it to? thanks

Hi, where did you send my last order the music shop, as i have not received it? thanks Hi, where did you send my last order the music shop, as i have not received it? thanks

I have received the same book twice? how can i find out if i can return the item. was a cj ashes twice for it. it's a book called the diet myth? I have received the same book twice? how can i find out if i can return the item. was a cj ashes twice for it. it's a book called the diet myth?

Hi i ordered 3 cd's from wob but on receiving them 1st cd opened wrong disc inside so no disc 1.2nd cd the cover was full of sticky substance had Hi i ordered 3 cd's from wob but on receiving them 1st cd opened wrong disc inside so no disc 1.2nd cd the cover was full of sticky substance had

Not yet received. Not yet received.

Can’t see your question? Ask to get answers from the Wob staff and other customers.

I received 2 abrsm singing books for 2018 sessions in the past. the grade 1 songbook had 1 cd at the back, but i found out there should have been 2.

I haven't received my last order the music shop. where did you post it to? thanks

Hi, where did you send my last order the music shop, as i have not received it? thanks