Wob Questions & Answers

Here’s what consumers have asked with answers from Wob staff and previous consumers.

87 questions answered

5% answered in 1 day

Question:

Why is amazon involved in my current purchase Why is amazon involved in my current purchase

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

Question:

Hi. why is my book delivery to france blocked by levy from french tax & customs authorities (mail from the french p.o authenticated)? Hi. why is my book delivery to france blocked by levy from french tax & customs authorities (mail from the french p.o authenticated)?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Isaapopinted in grading recent orders….what is contact number to speak to someone please? Isaapopinted in grading recent orders….what is contact number to speak to someone please?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

How long have you been in business. How long have you been in business.

Answer:

Hello, we have been around for over 20 years :) You can read more about us here - https://www.wob.com/en-gb/about-us Thanks, Wob

By Rebecca R., over a year old

Question:

Hi i am still waiting for one of the books i ordered it was the spanish gcse book just wondering when it might be coming many thanks louise carroll Hi i am still waiting for one of the books i ordered it was the spanish gcse book just wondering when it might be coming many thanks louise carroll

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

I bought 2 copies of the same book, each was described as good.one was fair & other was excellent so, i'm not impressed by your use of adjectives! I bought 2 copies of the same book, each was described as good.one was fair & other was excellent so, i'm not impressed by your use of adjectives!

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

I contacted wob to say a book i received was faulty but they haven't got back to me. it's unreadable. what should i do? I contacted wob to say a book i received was faulty but they haven't got back to me. it's unreadable. what should i do?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Which book/books does this review refer to? Which book/books does this review refer to?

Answer:

Hello, this would be about the service you have received from us :) Thanks, Wob

By Rebecca R., over a year old

Question:

When will i get the balance of my order? When will i get the balance of my order?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

Question:

Have you fully refunded my order which arrived incompleate and what did arrive was poor quality for the £15.03 paid. ellie hill 71 west drive,de3 0ew Have you fully refunded my order which arrived incompleate and what did arrive was poor quality for the £15.03 paid. ellie hill 71 west drive,de3 0ew

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., over a year old

123456...9

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
Wob?