Wob Questions & Answers

Here’s what consumers have asked with answers from Wob staff and previous consumers.

87 questions answered

5% answered in 1 day

Question:

Hi i still haven't received my books Hi i still haven't received my books

Answer:

Hello, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

By Rebecca R., on 7/4/23

Question:

Why are you asking me to review your service when the books i have ordered have not yet arrived? Why are you asking me to review your service when the books i have ordered have not yet arrived?

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/30/23

Question:

The book i ordered to be delivered to another address hasn't arrived. The book i ordered to be delivered to another address hasn't arrived.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/29/23

Question:

Order no. wgb230518847516, only three of the five books we ordered have been delivered. we have emailed your customer service team but no reply. Order no. wgb230518847516, only three of the five books we ordered have been delivered. we have emailed your customer service team but no reply.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/6/23

Question:

Hi, i would like to know when my order is arriving, thank you Hi, i would like to know when my order is arriving, thank you

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/6/23

Question:

How can i write a review of i haven't received my order yet? l.g. How can i write a review of i haven't received my order yet? l.g.

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

Question:

How do i contact you. i have a wrong order How do i contact you. i have a wrong order

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

Question:

I am trying to email you as you have sent the wrong book but the emails keep getting returned! I am trying to email you as you have sent the wrong book but the emails keep getting returned!

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

Question:

Hello ordered the wager on the 23/5 still not received this book or had a message to say it's been shipped? what's going on! Hello ordered the wager on the 23/5 still not received this book or had a message to say it's been shipped? what's going on!

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

Question:

I have not received the correct book ordered. i have messaged via your messaging service but not heard anything! order id: wgb-2305-18852075 I have not received the correct book ordered. i have messaged via your messaging service but not heard anything! order id: wgb-2305-18852075

Answer:

Please get in touch with us at customerservice@worldofbooks.com and we can look into this further. Thanks, Wob

By Rebecca R., on 6/5/23

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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