Wish Questions & Answers

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Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

What countries it serves? does it have cod (cashondelivery)?

Answer:

Over 55+ countries & No Cash on delivery, paypal and debit/visa card only.

By William P.
Question:

Why are reviews mostly negative?

Answer:

Sizes are not accurate. In the clothing but I just irdered again (a shirt) and it fits but i went up a few sizes. Plus if u pay $1 why would your expectations be high? Its costume jewelry. The scarves & bracelets are very beautiful!

By jen c.
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Question:

Answer:

No they won't necessary come all together as they will not all be from the same store and it may take up to 4 weeks and sometimes even longer. It is worth the wait though!

By Caity F.
Question:

Are the digital watches good on this site

Answer:

I have no idea on the watches but I would never ever buy anything, including a toothpick from Wish again. If you buy cheap, you get cheap stuff. And in my opinion they do not stand behind their products.

By Doris D.
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Question:

Is it a good shopping place to oder

Answer:

I think, for certain things, it's a GREAT place to shop. When you buy costume jewelry or watches here in the US, most come from China anyway. Go tthrough Wish, get great cute stuff, and save bucks. Watches are the best! But keep in mind... shipping CAN take weeks! Also, I'd not buy clothing. Too many variables in quality and sizing. Scarves are another great deal

By Toni L.
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Question:

I placed an order on wish.com yesterday amounting in $34.90 and at first it was good. i then tried to place another order for $2 and a message about fraud came up. i contacted the fraud email thing and both times they stopped replying. i don't understand how i am committing fraud. i am using my own card. i was just trying to get a jump start on my christmas shopping. i then tried about 20 minutes ago to request a refund and it wont even let me do that. what can i do? what does it mean "fraud"? i do not understand.

Answer:

Something similar has happened to me after many positive experiences. My account is now "restricted." This would not be so bad if they just restricted my ability to purchase. But in fact, they are restricting the ability to write them on customer service issues!

By Sonya S.
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Question:

How do you get free shipping at wish.com

Answer:

If the item is $25 or more then it is free shipping sometimes other items that are under $25 will say free shipping. Just keep looking for those items

By nicole l.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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