Wish Questions & Answers

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Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

What number can i reach them if i have a problem with my merchandise

Answer:

415-503-3654 but they never answer

By Jessica P.
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Question:

What is the phone number for wish

Answer:

Honestly, contacting them through an email address would probably prove more successful. You can contact them through the website.

By Ayla A.
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Question:

I plan on purchasing a phone from wish has anyone had any problems with the phones and are they good ones

Answer:

I believe maybe you should test it out by buying something of small value and see if it is OK. Don't trust what other people say, its good to find out on your own. Those people could be one hacker (not saying they are). Probably would be wise to investigate a little more

By Taylor A.
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Question:

Is this certainly safe to use?

Answer:

Yes, just choose the item a little carefully and keep you get what you pay, then you may satisifed with the item you order

By Beaujolais A.
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Question:

Is it a true website or fake

Answer:

Well Q, the website is not "fake", however, in my own opinion (based upon personal experiences) I would advise most people to refrain from conduction business with Wish.com because I truly do not believe they company practices ethical or responsible business transactions. PLease proceed with caution.

By Alex D.
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Question:

Is this company a fraud?

Answer:

I think a lot of the stores are frauds completely. We purchased from two different vendors on there for items that were just a few dollars each and today we find out someone stole my boyfriends card info and has been using it online. I would not recommend this app or website at all! I will never use Wish again.

By Shelby B.
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Question:

How long it takes for stuff to arrive

Answer:

Anywhere from 4 weeks to never. Some of the items you order never show up and you may be able to get a refund and you may not. No real customer service.the contact us label only gives you the same answers and questions over and over no real place for customer service

By Tommy g.
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Question:

Why am i being charged for things i didn't buy multiple times?

Answer:

I can only say that my experiences with Wish was not Scam! I all the time got for wat i payed for! An this all the time in good conditions an time! I just recomand you to pay with PAYPAL! An you should be on the secure side! I will order a gain on Wish! The only problem i have is the Costumer service on Wish is NOT GOOD! Thats a Computer witch answerts you an gifs you $#*! answers! Like they dident understand you questions! That maces me angree but for the rest im happy!

By Alex M.
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Question:

Who does wish ship thru? ups, fed ex? please tell me it isn't usps. please help i can't find any answers on the wish app or site.

Answer:

I got my STUFF by Chinapost an EMS. An ewerything ok.

By Alex M.
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Question:

Hi, how long it take to order, i order back in dec 26,2015, and did not come in, and why?

Answer:

The products are coming from China, takes at least 3 weeks. I've used them a few times and the stuff had always arrived. Just takes a while, but for the price I have no complaints.

By Donnie S.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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