I need to return an unopened package but not sure how to go about this, can you help?

Asked by Rob N. on 9/20/2019

1 Answer
Ludmilla Z.1/25/2021

1. You RETURN to the post office or just leave it inside your mailbox if it's shipped to you by UPS. On the "Wish" site it stated that refund depends and/or upon the decision of the merchant? The questions that I have, since the company uses different suppliers, how will I know ahead of the time which one is it? What their policies? It DOES NOT MAKE ANY sense because you as a customer have absolutely NO IDEA who will ship your goods to you?

2. What is very surprising that the "Wish" decides to ship 2-day express, which is 5 times higher cost WITHOUT YOUR approval? They just charge your credit like it's their OWN?

3. The company charges you for each item separately, so if you ordered 10 items, each one would be charged, but they shipped several items together, so the price became tighter. Also, they do not want to send you a shipping label, as well as they, do not want to reimburse your shipping cost even the item did not fit you, so it can go on and on for a very long time. In the end, you purchased nothing but your shipping payment is adding up. So you got ZERO merchandise and losing your money for trying their product?

Add your answer