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on 12/13/15I have the same problem and I haven't received any of my orders which were 9 different items I will never use wish again also be wary of fashion mia its totally hideous cheep garbage stay away
Go to "view my orders" and click on the order in question. There is a button for you to lodge a complaint. I have filed 2 complaints in the last month and I got my money from one and the other actually arrived that same day, so I dropped the complaint.
You can't contact them. It is a supplier in China and the chances of you getting someone to talk to you are slim, very slim. This time of the year is tough on shipping, so I would advise to hang in there and wait. The items are ordered, all came within the time limit. So my suggestion: wait
Hello. Well if you have the app downloaded you should be able to find their contact info in the menu or help section. And i would call the post office that it says it has arrived at. Just to see if they have actually recieved your items. Hope this helps and you get your stuff! ☺