WigsBuy Questions & Answers

Question 1

Question:

I just received one sub order 1029661 from order #1021867 i find that it is not at all like the one i ordered and much darker, and i will mail this back to you for a refund.....and if the other o e has not been sent please cancel the order and refund my money to me. please let me know if there is any special way to return to you.

Answer · 2016-11-30T05:55Z

Answer:

Dear Elizabeth S, I am so sorry to hear you have some problem about your order. I had called our service to solve your problem, they will send email to you. Please kindly check your registered mailbox (Betty3770@yahoo.ca), thanks! Have a good day.

By shriney y., over a year old

Question 2

Question:

Where is my wig? ordered and paid for on sept 1, 2016. still have not received it

Answer · 2016-10-13T08:11Z

Hi, Could you please let me know your order number so that I could be able to check for you? Thank you. Any other questions, please feel free to let me know at reviews@wigsbuy.com. Thank you. Wigsbuy

Question 3

Question:

How i can return your hideous wig and get my full refund? How i can return your hideous wig and get my full refund?

Answer · 2016-11-04T10:26Z

Answer:

It will never happen. SCAM

By Dee T. over a year old

Question 4

Question:

I am reading reviews about this company and wondering why they are so bad. I am reading reviews about this company and wondering why they are so bad.

Answer · 2019-10-11T08:09Z

They send you bad product. They don't refund you. They tell you you have to return the bad product at your expense. To ship to China costs $150. I paid $74.24 for this ratty Jerry Lewis in the Nutty Professor wig. It is a terrible product that looked nothing like the picture. Fraud.

Question 5

Question:

What's the status of order nos. 411897 and 411904? What's the status of order nos. 411897 and 411904?

Answer · 2016-06-01T06:11Z

Dear friend, Have a nice day! Thank you for you question. The wigs you order are making now. And you can check the process of your order in our website! Best Regards, WigsbuyTeam

Question 6

Question:

Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order

Answer · 2016-05-09T07:39Z

Dear customer, Have a nice day! We have touched our related department and will give you the reply. Thank you! Best Wishes, Wigsbuy Team

Question 7

Question:

Please let me know if order# 404247 has been shipped. Please let me know if order# 404247 has been shipped.

Answer · 2016-04-27T06:24Z

Dear customer, Thanks for your question here and I've checked the order details that it will be shipped for these days. Thanks for your cooperation. Best wishes, Wigsbuy Team

Question 8

Question:

Yes can you tell me how long wigsbuy has been in bussiness? Yes can you tell me how long wigsbuy has been in bussiness?

Answer · 2016-04-17T06:45Z

Dear customer, Thanks for your quetsion here. If you need in urgent, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Could you please tell me your order number so that we can solve your problem as soon as possible? If you have any other questions, please feel free to let us know at reviews@wigsbuy.com or service@wigsbuy.com. Have a nice day. Best regards, Wigsbuy Team

WigsBuy Questions & Answers

Where is my wig? ordered and paid for on sept 1, 2016. still have not received it

How i can return your hideous wig and get my full refund? How i can return your hideous wig and get my full refund?

I am reading reviews about this company and wondering why they are so bad. I am reading reviews about this company and wondering why they are so bad.

What's the status of order nos. 411897 and 411904? What's the status of order nos. 411897 and 411904?

Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order

Please let me know if order# 404247 has been shipped. Please let me know if order# 404247 has been shipped.

Yes can you tell me how long wigsbuy has been in bussiness? Yes can you tell me how long wigsbuy has been in bussiness?

I need to cancel my order it was for my mom but she died yesterday how do i go about and do that karen w. paul 313-319-3998 karenwpaul@aol.co

Are wigs being delivered sooner these days? i paid the extra shipment charge. ordered 03/11/2022 gwendolyn johnson gjohnso33@aol.com

Can’t see your question? Ask to get answers from the WigsBuy staff and other customers.

WigsBuy Questions & Answers

Where is my wig? ordered and paid for on sept 1, 2016. still have not received it Where is my wig? ordered and paid for on sept 1, 2016. still have not received it

How i can return your hideous wig and get my full refund? How i can return your hideous wig and get my full refund?

I am reading reviews about this company and wondering why they are so bad. I am reading reviews about this company and wondering why they are so bad.

What's the status of order nos. 411897 and 411904? What's the status of order nos. 411897 and 411904?

Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order Yes i placed an order that was debit to my account on 4/23, order #405171. i have never received the order

Please let me know if order# 404247 has been shipped. Please let me know if order# 404247 has been shipped.

Yes can you tell me how long wigsbuy has been in bussiness? Yes can you tell me how long wigsbuy has been in bussiness?

I need to cancel my order it was for my mom but she died yesterday how do i go about and do that karen w. paul 313-319-3998 karenwpaul@aol.co

Are wigs being delivered sooner these days? i paid the extra shipment charge. ordered 03/11/2022 gwendolyn johnson gjohnso33@aol.com

Can’t see your question? Ask to get answers from the WigsBuy staff and other customers.

Where is my wig? ordered and paid for on sept 1, 2016. still have not received it