WebsiteBox Questions & Answers

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Here’s what consumers have asked with answers from WebsiteBox staff and previous consumers.

47 questions answered
21% answered in 1 day
Question:

Can i add content pages with video? for example, have a page written around the content of one video hosted on youtube.

Answer:

Hey Gary, Website-box gives you the ability to add up to 99 pages to your website. However, you can upload a video to your website and alongside have content added. Below i have attached a tutorial for you to see on how you can upload a video to your page. https://support.websitebox.com/website-tutorials/how-to-add-a-video-to-your-website Once you have added the video you can select INSERT CONTENT TAB that is located inside your website's app. Once you scroll down you will see a option called 'CREATE CUSTOM CONTENT' which will allow you to add content to the page. If you require further assistance you can email our support team at support@websitebox.com Regards, Websitebox

By Peyman A., Founder & CEO
Question:

Is onboarding an additional cost?

Answer:

Hey James, The on-boarding session is provided to all our new client's this session is a one on one with a representative from website-box who help's you set up the website and show's you how you can customize it as well. This session is for free there is no fee associated for this service. If you have any further question's you can email us directly at support@websitebox.com Regards, Websitebox

By Peyman A., Founder & CEO
Question:

I am looking at web site box for my company. we have 15 agents currently. i have been a market leader client for 8 years now. whats better?

Answer:

If you are reasonably happy with Market Leader, stay with them. Website box used to fine/adequate. They changed their platform now it is not the same. Not worth the time you have to put in to make it work correctly. It is a waste of time. I would pay more for a site that gave more help and was more user friendly.

By Janice M.
Question:

Does this have lead capture ability?

Answer:

Hi Lesa, The website has forms all over the place that allows your leads to contact you. But if you want to have the ability to force the user to signup on your site, then you will need to have the lead capture app. More info below: http://www.websitebox.com/realtors/app-store-leadcapture-app.php

By Peyman A., Founder & CEO
Question:

How can i find out if you work with my mls?

Answer:

Hi Jodee, Check the link below to see the latest MLSs that we cover: http://www.websitebox.com/realtors/mls-coverage.php

By Peyman A., Founder & CEO
Question:

Already have a web address. can i use this? i had paid someone to create a website for me. they did a terrible job and half way through it, i had them stop and told them i would figure it out on my own. i need to erase what was done by them and redo the whole thing. is this program easy for someone that has never built a website?

Answer:

Hi Sharon, Yes, you can use your own domain name on our system. Here is a quick video to give you some ideas on how to customize our site: https://www.youtube.com/watch?v=DvKR4LyB2xA

By Peyman A., Founder & CEO
Question:

How effective is the seo app?

Answer:

It's essentially an analytics tool that will measure how your site compares to other sites based on the keywords that you add on the app. More info on the link below: http://www.websitebox.com/realtors/app-store-seo-app.php

By Peyman A., Founder & CEO
Question:

Answer:

Hi Mark, I'll answer your questions in bullet form to make it easier for you. 1. IDX is included with the website package, however some MLS do charge our company a fee to get the data from them so we have to divide the cost and pass a portion to our users. All those fees are outlined on the link below: http://www.websitebox.com/realtors/mls-coverage.php 2. Home search or listing search are powered by the IDX. As long as you have IDX active on your account, you can provide those. As to how much, see my answer above. 3. The Residential site has a page dedicated page for capturing lead info interested in Home Valuation. Alternatively, you can also purchase a landing page for Home Valuation. More info below: https://www.websitebox.com/realtors/leadsite-home-valuation.php Cheers, Mark Sanchez

By Peyman A., Founder & CEO
Question:

Looking for website and crm for my real estate career. i want to track visitors to the site, to be able to keep notes and instant communications with clients. set reminders for additional contact and ability to auto email. i would like them to be able to search the local mls and see what homes they are looking at.

Answer:

That sounds like something our Website can definitely cater. Please give us a call at 1-866-857-1657 and one of our sales staff will be happy to assist you.

By Peyman A., Founder & CEO
Question:

Can i import my facebook contacts into website box?

Answer:

Yes but it might be a bit tricky to do. You will first need to export your contacts as a CSV file from Facebook. Once you have the CSV file with you, follow the link below to import it to your account: http://ow.ly/OKhr5

By Peyman A., Founder & CEO

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