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Warby Parker
Questions & Answers

385 reviews

Here’s what buyers have asked with answers from Warby Parker staff and previous consumers.

8
questions answered
0%
answered within 1 day
Question:

Why did the anti-glare coating become so fuzzy that I can barely see through my 2 year old lenses? Can I decline this coating in the future?

Question:

Why do your coatings wear off starting after a year. My glasses are now 2 years old with hardly a scratch but I can barely see out of them!

Question:

In January2020, I and all of my company colleagues were allowed to choose a pair of sunglasses. Mine broke in Feb. How do I replace them?

Question:

do you also prepare bi-focal lenses?

Question:

do you furnish bi-focal lenses

Question:

I shipped the frames return the day after i received them, when will that show on the account

Question:

hello what is the average price after the lenses are included?

Answer:
$95-$145 for single vision depending on the frame material.
By Kim S., over a year old
See another answer (1)
Question:

Considering purchasing from Warby Parker but my current progressive lens are Varilux so I am concern are the Varilux claims just marketing or true

Question:

Can I track my order?

Question:

i have progressive lenses. i would like to see some reviews on experiences with these type lenses

Answer:
Save the heartache and go to a better provider. I ordered progressives and could not see out of them. I went back 5 times and they wouldn't correct the lenses. After the first 3 visits, they made me go back to the Optometrist to check the prescription. I did that, and they still said the problem was the prescription, so I went to another optometrist who also said the prescription was good. When I took that info back to Warby Parker, the said they can't make glasses for me. I asked for my money back and am still waiting.
By Nancy B., over a year old
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