I am waiting for a refund i returned my dress weeks ago I have tried to call and been on hold for an hour each time and then it has hung up i have emailed but no response. I posted on Facebook page and it was removed and i was blocked
I WANT MY REFUND!

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I am waiting for a refund i returned my dress weeks ago I have tried to call and been on hold for an hour each time and then it has hung up i have emailed but no response. I posted on Facebook page and it was removed and i was blocked
I WANT MY REFUND!

asked by Rachel C. on 4/30/15

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More questions about WantThatDress UK

Are you still open despite being in can't pay won't pay? Hoping you are
Is this site a total scam?
You need to pay back everyone's money that you owe?
Why are you still selling on this site, this is one big joke & believe me you have met your worst nightmare as I'm going to publish all the messages & reviews that people have wrote about all of their nightmares with this supposedly company. You are taking people's money, probably some that don't have much either & this is a form of stealing, so I suggest you refund or stop advertising something which ain't true.
I recently ordered a dress from you on the tuesday 2nd February I ordered a next day delivery #183376 my order was never delivered On the 4th February I checked my emails so I could find the link to track I noticed it said my order wasnt complete so again I did what I thought I was doing and completing my order I was told 2-3 working days #183758 I also created an account to make it easier to track my order but on my account it says I now have two orders for the same dress both saying waiting for shipment
I have ordered A dress weeks ago and still no dress has been delivered I need a contact telephone number
I ordered my dresses on the 13th April still haven't received them, they have taken my money, I have emailed them and no reply. How do I get my money back if I didn't pay by PayPal?
Why do you not reply to emails about missing orders?

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Kathryn B. · Answer 1 · 2015-12-15T12:28Z

Kathryn B.

on 12/15/15

I tried ringing twice the first time was kept waiting 1 hour and 30 minutes and then I got cut off when I got to caller number two the second time it was an hour and 50 minutes and got cut off again at caller number two this company is an absolute disgrace. I sent a message over facebook and got no reply and I also posted on their wall. It isn't fair something should be done about this company

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WantThatDress UK Questions & Answers

I am waiting for a refund i returned my dress weeks ago I have tried to call and been on hold for an hour each time and then it has hung up i have emailed but no response. I posted on Facebook page and it was removed and i was blocked I WANT MY REFUND!