Vroom
Questions & Answers

I got a good offer and my car is 2 years old and in better than average shape. In fact they offered 1400. 00 more than the local dealer, more than Carmax or Carvanna. Then I read reviews, the BBB and received the contract. In there point #7, they said they have the right to adjust the price and do not pay out until they inspect the car. Called and canceled the contract before it got any further. In this day and age I decided if I'm going to sell something I need to look at the person face to face. VROOM holds too many unknowns.

Don't trust them! Can't handle simple matters as honoring a deposit.

Awful. I have been waiting for a month and still don't have our deal done yet due to their disorganization and expiring their offer on my trade in, so now I have to start all over again with that process - which, by the way, was part of the reason I chose to buy from them!

Yes, wait and wait and wait and wait. Be smart, walk away from these people

Then go ahead and sell it! They do not force you to buy a car!

They are a bait and switch company! Truly what's on the internet is not always true! If it seems to good to be true? Probably to good to be true!

I wouldn't do it. Everything in my experience with them has been painful and fishy! I still don't have my deal done yet after a month!