VRBO Questions & Answers

Question 1

Question:

How do i cancel my auto renewal subscription How do i cancel my auto renewal subscription

Answer · 2016-03-16T02:17Z

Answer:

Go to Account/ listing details/status should just be able to turn it off or delete credit card

By Beth K. over a year old

Question 2

Question:

What other listing sites are you finding? we will not list with airbandb. tripadvisor looks like the best bet for the moment. any other options? What other listing sites are you finding? we will not list with airbandb. tripadvisor looks like the best bet for the moment. any other options?

Answer · 2016-03-05T09:54Z

www.vacationhomerentals.com -direct contact with renters - easy to use -use Pay Pal to process payment

Question 3

Question:

I was hoping to find that another website is underway run by owners who care (unlike vrbo). is there anything in the works since 90% of us (the property owners of vrbo) are jumping ship!

Answer · 2016-03-05T09:56Z

Alternative like home escape and Vacation Home Rental which I highly recommend. I get more inquires from VHR then VRBO but fewer bookings. This will change as renters become aware of this outrageous no value "service fee". Let's put these people out of business

Question 4

Question:

When did vrbo begin adding a new service fee to every listing? When did vrbo begin adding a new service fee to every listing?

Answer · 2016-03-05T09:56Z

Answer:

February 2017

By Sam J. over a year old

Question 5

Question:

Why have they added a service fee without my permission? Why have they added a service fee without my permission?

Answer · 2016-02-27T11:31Z

Because they can. And because they think they have the owners hostage-- at least for now.

Question 6

Question:

Why would vrbo allow a guest to post a false review on my vrbo ad? everything about the review was not truthful. i have all the back up to dispute the lies and vrbo will do nothing about it. Why would vrbo allow a guest to post a false review on my vrbo ad? everything about the review was not truthful. i have all the back up to dispute the lies and vrbo will do nothing about it.

Answer · 2016-01-12T06:30Z

They don't, all the property has to do is whine a little and the review will be taken down like ours were and yet they had numerous good ratings by the same people for the same time and counted them, BUTT WIPES!

Question 7

Question:

How do you explain 150 lowest reviews and only 5 highest reviews? source: http://www.sitejabber.com/reviews/www.vrbo.com How do you explain 150 lowest reviews and only 5 highest reviews? source: http://www.sitejabber.com/reviews/www.vrbo.com

Answer · 2015-12-12T04:48Z

Answer:

You talkin to ME...?

By Terry M. over a year old

Question 8

Question:

I am presently thinking about placing my home in las vegas on vrbo. what is needed to get the process started? I am presently thinking about placing my home in las vegas on vrbo. what is needed to get the process started?

Answer · 2015-09-27T05:24Z

You get the best response starting out by paying for the highest level, which is, sadly very expensive ($1000?) but after you have repeat guests after a few years then you can drop down, if you get to that point. You will get your money back in one rental. Search Google Adwords to use words that will get Hits as well. Arrange your rooms as if you were taking photos, then putting them on a huge movie theatre screen. That is what the public will see. You can call Vrbo to get the process started as well. Q

Question 9

Question:

Thank you for sharing your concerns about the bedandbreakfast.com reviews program. i'd like to take this opportunity to clarify a few issues in your comment. our reviews program was designed to be useful to potential guests and fair to innkeepers. when we launched the program in 2006, we needed to address the problem of false critical reviews; false positive reviews are rarely a problem. we have multiple verification steps for both positive and critical reviews. the first is that all reviewers, both positive and critical, are required to verify their email address. we also have an internal validation system that checks each review for suspicious patterns (we do not rely on ip addresses). every review on the site is read and posted by a support department employee in our austin office -- never a computer or automated system. positive and mixed reviews are posted based on these verifications. critical reviews have one additional verification step, wherein the guest supplies us with proof of their stay by email, fax, or mail. this process ensures that the critical comments come from people who have actually experienced the property. potential guests can trust that the negative reviews on bedandbreakfast.com are not from someone posting maliciously – they come from travelers who didn’t enjoy their stay, and who have taken the time to share their experience. both positive and critical reviews are posted on a daily basis. the reason why there are more positive reviews on the site is simple: we receive far more positive comments than negative. we encourage guests to write critical reviews; we also work with innkeepers to use the comments as constructive criticism. our complete reviews guidelines and faq are available here (it is also linked from the page where guests submit reviews): http://www.bedandbreakfast.com/reviewguidelines.aspx we encourage any traveler with questions about our reviews program to contact our support department directly. our phone, email, and online chat contact information is available here: http://www.bedandbreakfast.com/about/contact.aspx as the leading online bed and breakfast directory, we feel it is necessary and appropriate to require verification for our reviews, as described above. we’re always happy to discuss and clarify our procedures with anyone who would like to speak with us. Thank you for sharing your concerns about the bedandbreakfast.com reviews program. i'd like to take this opportunity to clarify a few issues in your comment. our reviews program was designed to be useful to potential guests and fair to innkeepers. when we launched the program in 2006, we needed to address the problem of false critical reviews; false positive reviews are rarely a problem. we have multiple verification steps for both positive and critical reviews. the first is that all reviewers, both positive and critical, are required to verify their email address. we also have an internal validation system that checks each review for suspicious patterns (we do not rely on ip addresses). every review on the site is read and posted by a support department employee in our austin office -- never a computer or automated system. positive and mixed reviews are posted based on these verifications. critical reviews have one additional verification step, wherein the guest supplies us with proof of their stay by email, fax, or mail. this process ensures that the critical comments come from people who have actually experienced the property. potential guests can trust that the negative reviews on bedandbreakfast.com are not from someone posting maliciously – they come from travelers who didn’t enjoy their stay, and who have taken the time to share their experience. both positive and critical reviews are posted on a daily basis. the reason why there are more positive reviews on the site is simple: we receive far more positive comments than negative. we encourage guests to write critical reviews; we also work with innkeepers to use the comments as constructive criticism. our complete reviews guidelines and faq are available here (it is also linked from the page where guests submit reviews): http://www.bedandbreakfast.com/reviewguidelines.aspx we encourage any traveler with questions about our reviews program to contact our support department directly. our phone, email, and online chat contact information is available here: http://www.bedandbreakfast.com/about/contact.aspx as the leading online bed and breakfast directory, we feel it is necessary and appropriate to require verification for our reviews, as described above. we’re always happy to discuss and clarify our procedures with anyone who would like to speak with us.

Answer · 2018-10-17T10:28Z

Bedandbreakfast.com is LYING http://www.bedandbreakfast.com/about/contact.aspx is the url they list in this 'question' as how to contact them - it leads to a 404 error (page not found) They do not honor their commitments They do not answer calls They do not respond to emails They immediately charge customers Credit Cards in Full They do not pay the hotels (they pocket all the money) They are the worst site I ever found to do business with

VRBO Questions & Answers

How do i cancel my auto renewal subscription How do i cancel my auto renewal subscription

What other listing sites are you finding? we will not list with airbandb. tripadvisor looks like the best bet for the moment. any other options? What other listing sites are you finding? we will not list with airbandb. tripadvisor looks like the best bet for the moment. any other options?

I was hoping to find that another website is underway run by owners who care (unlike vrbo). is there anything in the works since 90% of us (the property owners of vrbo) are jumping ship!

When did vrbo begin adding a new service fee to every listing? When did vrbo begin adding a new service fee to every listing?

Why have they added a service fee without my permission? Why have they added a service fee without my permission?

How do you explain 150 lowest reviews and only 5 highest reviews? source: http://www.sitejabber.com/reviews/www.vrbo.com How do you explain 150 lowest reviews and only 5 highest reviews? source: http://www.sitejabber.com/reviews/www.vrbo.com

I am presently thinking about placing my home in las vegas on vrbo. what is needed to get the process started? I am presently thinking about placing my home in las vegas on vrbo. what is needed to get the process started?

My vacation rental on flagler beach fl is not clean, mold around kitchen sick, patio has mold on walls and outdoor cushions. very unsanitary.

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