VividSeats Questions & Answers

Here’s what consumers have asked with answers from VividSeats staff and previous consumers.

15 questions answered

13% answered in 1 day

Question:

I ordered tickets for the killers in feb in los angeles. the concert is feb 2 but they say i won't receive tickets until jan 30th. should i panic? I ordered tickets for the killers in feb in los angeles. the concert is feb 2 but they say i won't receive tickets until jan 30th. should i panic?

Answer:

Hi there! Please reach out to our customer service department or email support@vividseats.com so that we can address your inquiries further if needed. We'll be able to more specifically speak about your order and any questions you may have. Thank you!

By Vivid S., Fan Support over a year old

Question:

Purchased 2 seats for tom petty jul 26 at forest hill and was told that i will be notified if the seller will be selling them.haven't heard anything Purchased 2 seats for tom petty jul 26 at forest hill and was told that i will be notified if the seller will be selling them.haven't heard anything

Answer:

Hi there! Please reach out to our customer service department or email support@vividseats.com so that we can address your inquiries further if needed. Thank you!

By Vivid S., Fan Support over a year old

Question:

I just purchased a ticket on your website and even though i selected 1 ticket i was charged for 8 tickets. order: 4393611 please cancel asap. I just purchased a ticket on your website and even though i selected 1 ticket i was charged for 8 tickets. order: 4393611 please cancel asap.

Answer:

Vivid does not refund your money ever for any reason.

By Michael M. over a year old

Question:

Does anyone know if you have bought tickets if you can transfer them to someone else. not sell but transfer.

Question:

Custumer service number please?

Question:

Electronic tickets is it reliable if they are scheduled for same day of the event bought them more than a year ago and they are to be sent same day!

Question:

When will cancelled spring training baseball tickets be refunded??

Question:

After reading all of the negative reviews, i'm scared that i'm not going to get my tickets for june 15th in time. this is not good.

Question:

I purchase two bulls tickets, but they have adam sherman name on it. how will this effect me getting in?

Question:

Are my chosen seat are what i will get?

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

VividSeats Questions & Answers

I ordered tickets for the killers in feb in los angeles. the concert is feb 2 but they say i won't receive tickets until jan 30th. should i panic? I ordered tickets for the killers in feb in los angeles. the concert is feb 2 but they say i won't receive tickets until jan 30th. should i panic?

Purchased 2 seats for tom petty jul 26 at forest hill and was told that i will be notified if the seller will be selling them.haven't heard anything Purchased 2 seats for tom petty jul 26 at forest hill and was told that i will be notified if the seller will be selling them.haven't heard anything

I just purchased a ticket on your website and even though i selected 1 ticket i was charged for 8 tickets. order: 4393611 please cancel asap. I just purchased a ticket on your website and even though i selected 1 ticket i was charged for 8 tickets. order: 4393611 please cancel asap.

Does anyone know if you have bought tickets if you can transfer them to someone else. not sell but transfer.

Custumer service number please?

Electronic tickets is it reliable if they are scheduled for same day of the event bought them more than a year ago and they are to be sent same day!

When will cancelled spring training baseball tickets be refunded??

After reading all of the negative reviews, i'm scared that i'm not going to get my tickets for june 15th in time. this is not good.

I purchase two bulls tickets, but they have adam sherman name on it. how will this effect me getting in?

Are my chosen seat are what i will get?

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