VistaShops Questions & Answers

Here’s what consumers have asked with answers from VistaShops staff and previous consumers.

14 questions answered

14% answered in 1 day

Question:

My order is not delivered yet My order is not delivered yet

Answer:

Without your order # we can not search we did try to look up with your name we do not have any order in our system

By Steve P., CS REP over a year old

Question:

I recently received a smart watch that i ordered from a promo that i saw on the real in october of this year. is there an online manual?

Answer:

Yes there is https://vistashops.net/smartwatchsim/

By Steve P., CS REP over a year old

Question:

I have sent 2 emails asking for return instructions with no reply. how do i return a product? the user # is 58383f0c927b0c516d62997f I have sent 2 emails asking for return instructions with no reply. how do i return a product? the user # is 58383f0c927b0c516d62997f

Answer:

Returns can b made to the address on the package include your order # inside the package allow 7 to 10 days for processing and refund.

By Steve P., CS REP over a year old

Question:

Can't read small type manual for "vehicle black box dvr" camera. could supply larger type copy or send an electronic file? thanks. gbaity82@aol.com

Question:

Received vehicle black box dvr, unable to read small print user manual. can you provide a larger copy or a file that i can magnify? thank you help

Question:

I need to return two items not the right size how mush trouble am i going to have git ting my money back ???

Question:

I have been trting to get a response on how to return an item. i have emailed cs@vistashops.com numerous times and have never received a response. this was the email provided on the receipt that came with the package. the order# is 103455707-1. leigh demasi, attorney.

Question:

I received the wrong product and want to return it. please advise your return process

Question:

What is your customer service phone number?

Question:

How do i return an item How do i return an item

Answer:

You need to provide your order # and contact the place where you purchased it. You may email us to the email id on the packing list with your order # we will get back to you promptly.

By Steve P., CS REP over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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