Viagogo Questions & Answers

I haven't received ours either... after calling an overseas number on friday they advised the tickets we purchased were not available (purchased in dec...). All they could do was offer alternative tickets which were right up the back... we paid over $700 for good seats in C3, only to be offered seats in 604 we cant even download these seats either. The email they sent did not contain a link to download, only a voucher number to enter in checkout process, but there was no option to do this-only option was credit card payment! After asking one person if we would be reimbursed for the difference of the ticket prices he advised we would be. BUT when speaking to a second person, they were only going to reimburse $200, when it should of been $350! SOOOO MAD RIGHT NOW AND STILL NO TICKETS!

If and when they feel like it.

Sometimes

Negative.

Sorry decent is not in viagogo's vocabulary.

When you get to the concert and they let you in. Or not.

I Just saw your message. I have taken the necessary action and canceled my purchase. I would do the same.

Sometimes... but only if you stress a lot hours right up until you get them with 5 mins before the concert starts.

I definitely would not.

I was looking on another site that gave this number and got a hold of someone but this was 4yrs ago so who knows if it still works. Good luck. I wish I hadnt bought tickets thru them cause they sound like scam artists 0845 862 3670.