VENUS Swimwear Questions & Answers

Our items are designed in misses sizing and is generally true to size unless otherwise specified by our website.

We appreciate your concerns. Please let me start by saying, customer satisfaction is very important to us. A lot of time people will leave reviews without even attempting to contact us so we can rectify the concern. We do our best to keep our customers satisfied and we want you to be happy with your order. We stand behind the quality of our merchandise. If at any time you have an issue with an order, simply contact us upon arrival and we will be happy to address your concerns with you.

We appreciate your concerns. Please let me start by saying, customer satisfaction is very important to us. A lot of time people will leave reviews without even attempting to contact us so we can rectify the concern. We do our best to keep our customers satisfied and we want you to be happy with your order. We stand behind the quality of our merchandise. If at any time you have an issue with an order, simply contact us upon arrival and we will be happy to address your concerns with you.

Our items are generally true to size unless otherwise specified on our website. The size you should select for the dress will be based on your bust and waist measurement. You have provided your bra cup size and waist measurement. However, we do need your bust measurement in order to help you select the correct size. The sizing chart and additional sizing information can be found at the link below. https://www.venus.com/sizechart.aspx

We appreciate your concerns. Please let me start by saying, customer satisfaction is very important to us. A lot of time people will leave reviews without even attempting to contact us so we can rectify the concern. We do our best to keep our customers satisfied and we want you to be happy with your order. We stand behind the quality of our merchandise. If at any time you have an issue with an order, simply contact us upon arrival and we will be happy to address your concerns with you.

We are located at 11711 Marco Beach Drive Jacksonville, Florida 32224. If shipping outside of the U. S to Canada, Duty and Tax charges may be applied. The Duties and Taxes can range between 6% -13% of your order total and are collected by your government. These charges are not apart of our shipping and handling cost and are not considered additional shipping charges.

Our sizing chart is generally true to size unless otherwise specified by our website.

Good Evening, Log into you Venus account online and go to account history or call and speak with an Account Specialist who will be more than happy to check order status for you. 1-800-366-7946. Available 24/7.

May we have the exact device (make and model), and browser you are on? You may also email socialsupport@venus.com, for additional assistance.

Simply call and speak with and Account Specialist at 1-800-366-7946. They will be more than happy to assist you and are available 24/7.