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VegasWorld Questions & Answers

177 reviews
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Here’s what consumers have asked with answers from VegasWorld staff and previous consumers.

13 questions answered
8% answered in 1 day
Question:

Why don't they answer customers questions properly instead of replying with a computerised email saying your request has been received and is being reviewed by our support staff. but they never come back to you:

Question:

I have not been able to access vegas world since last friday 9 december, i have sent 3 emails telling vw about this they have responded with standard emails but not answered my questions. i am disgusted with them. why don't they answer people questions.?

Question:

I have not received any free gems as of yet could you tell me why i have not in 2 yrs

Answer:

They are not customer oriented. The site is all about greed. Don't waste your time here.

By Martin C.
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Question:

Hi, i am or should i say i was an avid player of vegasworld, i really would love an answer as to who came up with the brilliant idea to rig the game??? this is as clear to all the players as the nose on their faces!! your company has prospered from a great deal of these players and now you want to rob them?? i will be reporting your company for investigation and fraud as this practice is very unsettling, many innocent people are being duped on a daily basis......the proper authorities should know this.

Answer:

This is the worst site period! Sham of a customer service, when they cant or wont answer you, they don't. RUDE is actually calling them a nice name. Also beware for those of you with charms. Either play this game for free of go elsewhere. They have manipulated the charms to pay less to account for the loss of players - more so now than in the past with the recent loss of their money maker high rollers leaving too. The only ones that are on are multi avatars that also lie cheat and steal. And keep tack of your gems when entering a party. Friends of mine have had gems taken when the party glitches and then VW never gave them back the gems for what they took. Then when they asked for an accounting of gmes, VW actually had the audacity and stupidity to send a report of their party spending from the day before. When she caught them in the lie, they quit communicating and even got Dig involved and he did nothing but played stupid - but maybe he wasn't playing LOL. So we all have been telling stories in public on VW. Big boycott by telling the truth of what happens to the newbs. If you all continue to spend money on this site, then bend over because that's what your gonna get - right up your A$$!

By CutiePie M.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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