Vbridal
Questions & Answers
if a dress I order does not fit - can I return for a full refund?
Asked by tracy r. on 10/4/2017
1 Answer
Vbridal V.10/6/2017
Thank you for visiting our website.
We hope that you are happy with your purchase but if you would like to return your purchase for a refund, please contact us within 7 days upon receiving your dresses and obtain a "Product Return" form which must be included with your package.
You are qualified to get the full refund if your dresses are defective, damaged or mis-shipped. For your return, please make sure the dresses are in their original conditions and include an explanation and photographs stating the reason.
Our after-sale staff will offer you satisfactory solution timely no matter the dress is in standard size or custom size.
Our measuring guide will help you get accurate measurements: http://www.vbridal.com/size-chart.html.
Please contact us via service@vbridal.net if you need more information.
We hope that you are happy with your purchase but if you would like to return your purchase for a refund, please contact us within 7 days upon receiving your dresses and obtain a "Product Return" form which must be included with your package.
You are qualified to get the full refund if your dresses are defective, damaged or mis-shipped. For your return, please make sure the dresses are in their original conditions and include an explanation and photographs stating the reason.
Our after-sale staff will offer you satisfactory solution timely no matter the dress is in standard size or custom size.
Our measuring guide will help you get accurate measurements: http://www.vbridal.com/size-chart.html.
Please contact us via service@vbridal.net if you need more information.
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