Vbridal
Questions & Answers

Hi, I ordered dress, veil and my jewely but i got a message from the dhl asks me to pay another $189 for custom fee. There was a question like mine but vbridal said vbridal providing an insurance to cover it. What should i do now?

Asked by Monica C. on 8/24/2015

2 Answers
Vbridal V.8/24/2015

Dear Monica,

We just checked for you. Since you have already contacted the customer service, please rest assured that they will do their best to assist you. A reply has already been sent to you. Please do not worry.

Have a nice day!

Best regards,
Vbridal
iuli a.8/24/2015

Wow. In what country are you? I'm 100% sure vbridal will pay 50/50 that bill with you.

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