Vbridal
Questions & Answers

My experience was good. I can't tell if the material matches exactly but the bottom line is that the price was great, with the custom fitting it fits great and I am very very pleased.

Dear Monica, We just checked for you. Since you have already contacted the customer service, please rest assured that they will do their best to assist you. A reply has already been sent to you. Please do not worry. Have a nice day! Best regards, Vbridal

Dear Charlotte, Sorry that we just joined SiteJabber recently so we were not able to answer you earlier. We are situated in Asia. About customs costs, you may consult your local customs office to get detailed information. Meanwhile, customer satisfaction is our top priority so we are providing an insurance FOR FREE now. If you have not ordered yet, we highly suggest that you take advantage of it. For anything else, we are always here. Thank you for your interest and wish you a nice day! Best regards, Vbridal

Thank you for visiting our website. You can also contact us via service@vbridal.net. Thank you for your time.

Thank you for visiting our website. We hope that you are happy with your purchase but if you would like to return your purchase for a refund, please contact us within 7 days upon receiving your dresses and obtain a "Product Return" form which must be included with your package. You are qualified to get the full refund if your dresses are defective, damaged or mis-shipped. For your return, please make sure the dresses are in their original conditions and include an explanation and photographs stating the reason. Our after-sale staff will offer you satisfactory solution timely no matter the dress is in standard size or custom size. Our measuring guide will help you get accurate measurements: http://www.vbridal.com/size-chart.html. Please contact us via service@vbridal.net if you need more information.