Vaping
Questions & Answers

I agree with Kat F. The customer service staff replied to my emails in a timely fashion. I understand it's not their fault there were issues with my order, and I appreciate their attempt to assist me as best as possible. However, they are unable to correct shipping issues and/or refund issues, so really, the customer service staff is just a live person for customers to speak with regarding their orders and nothing else. They can't do anything to correct errors.

It's honestly very easy to get a hold of customer service. That about the only good thing about vaping.com!